Mark Sage work email
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Mark Sage personal email
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Senior executive with deep experience in customer marketing, product development and operations. Industry experience across financial services, CPG and retail with recent experience in eCommerce, Quick Commerce and digital CX.Having worked both client side and agency side, I thrive in start-up environments which look to build out and scale up new capabilities and to deliver results.
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AdvisorEllipsis & CompanyHong Kong -
Chief Experience And Membership Officer (Cxo)Masan Group Sep 2024 - PresentHo Chi Minh City, Vn -
Vp Loyalty & Member Experience At Dfs (Lvmh Group)Dfs Group Limited Nov 2022 - Sep 2024Hong Kong, Hk -
Coo (Yuu Rewards)Dfi Retail Group May 2019 - Nov 2022Quarry Bay, HkAs part of the yuu Rewards startup, developed / implemented yuu Rewards digital products, established customer service provision across loyalty and eCommerce, setup and managed digital marketing (CRM) for loyalty and eCommerce.Moving yuu to a scale-up, responsible for digital products across eCommerce, Quick Commerce, financial services and loyalty - transitioning yuu Rewards into a full suite of everyday digital services driven through mobile app engagement. -
Global Business Development - LoyaltyEagle Eye Oct 2017 - May 2019Guildford, Surrey, Gb -
Co-FounderCouvenda™ Apr 2017 - May 2019Co-founder and tech lead for a loyalty chatbot startup which is about creating engaging conversations. Transforming how brands interact with their customers and building scalable conversations through AI based chat.http://www.couvenda.uk -
Loyalty ConsultantThe Future Customer Aug 2017 - Oct 2017
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Global Loyalty Consulting & Solutions DirectorAimia Inc Aug 2014 - Aug 2017Toronto, Ontario, Ca- As part of our Global Business Development team, responsible for marketing strategy, consulting and solutions for new coalitions across international markets- Working with agencies to develop brand positioning for new markets as well as media planning and marketing strategy for national program launch- Collaborating with partners / sponsors to ensure the marketing strategy and plan delivers against their key metrics such as acquisition, churn and sales revenue lift.- Solutioning people, products and processes to support direct response capabilities such as programmatic display marketing, push notifications and eDM as well as customer engagement through solutions such as chat bots- Driving out data monetisation strategies to maximise return on data -
Global Loyalty Marketing Product DirectorAimia Inc May 2011 - Aug 2014Toronto, Ontario, Ca- Accountable for developing the global business vision for loyalty into a new marketing platform, working with a $30m budget and global development partner.- Direct management of a team of 6 comprising of product owners, analysts, UX and creative with matrix management of team of 70 comprising of architects, project managers, developers, business development and product marketing
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Loyalty Marketing / Planning DirectorAimia Inc Oct 2008 - May 2011Toronto, Ontario, Ca- Responsible for loyalty sales and marketing including B2B marketing, RFP response and pitch - with a win rate of 1 in 3, generating over £16m in revenues for the business.- As marketing planner, I worked with our existing agency clients on their marketing strategy for customer retention and revenue growth.
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Marketing Solutions DirectorCarlson Marketing Aug 2005 - Oct 2008Minneapolis, Mn, Us- Worked as part of a multi-disciplinary team across our EMEA locations focused on delivering compelling marketing programs.- Developed international marketing solutions including a B2B solution across 66 markets/7 languages and a B2C marketing program for Exxon across Asia -
Marketing Product Development ManagerCarlson Marketing Sep 2000 - Aug 2005Minneapolis, Mn, Us- Reporting into the CIO, I led the migration of the IT development strategy from a bespoke client development model to a product centric model- Successfully developed and sold our first loyalty marketing product solution to Goldfish Credit Card with implementation in just 2 months.
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Channel Marketing Development ManagerAegis Marketing Apr 1995 - Sep 2000- Reporting into the MD, I led both the product development strategy as well as the development teams building our marketing solutions.- Responsible for innovation and NPD including developing the first intranet capability for Barclays Bank branch reporting and CTI integration for Volvo sales tracking
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Software EngineerThe Aa Nov 1993 - Apr 1995Basingstoke, Hampshire, GbWorked as an AS400 RPG developer on their call handling solution.Helped implement their first client/server solution using VB.Developed distance location solution to assist agents to find closest assistance. -
ApprenticeIbm 1990 - 1992Armonk, New York, Ny, Us- Selected as one of only 20 apprentices that year at IBM UK, I worked across many different areas including customer engineering, software development and marketing.
Mark Sage Skills
Mark Sage Education Details
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The Open UniversityBa (Honours) Business Management (Innovation & Enterprise) -
University Of NorthamptonChartered Institute Of Marketing
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East Birmingham CollegeComputer Studies
Frequently Asked Questions about Mark Sage
What company does Mark Sage work for?
Mark Sage works for Ellipsis & Company
What is Mark Sage's role at the current company?
Mark Sage's current role is Advisor.
What is Mark Sage's email address?
Mark Sage's email address is ma****@****mia.com
What is Mark Sage's direct phone number?
Mark Sage's direct phone number is (416) 352*****
What schools did Mark Sage attend?
Mark Sage attended The Open University, University Of Northampton, East Birmingham College.
What skills is Mark Sage known for?
Mark Sage has skills like Loyalty Marketing, Crm, Strategy, Loyalty Programs, Direct Marketing, Integrated Marketing, Management, Leadership, Marketing, Business Development, E Commerce, Strategic Planning.
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