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Mark Scanlan is listed as Managing Director at Harper Abraham, Inc, based in St Augustine, Florida, United States. AeroLeads shows a matched LinkedIn profile for Mark Scanlan.
Mark Scanlan previously worked as AWG Manager at Us Department Of Education and Managing Director at Edfirst Group Llc. Mark Scanlan holds Ba, English, Magna Cum Laude from The Johns Hopkins University.
Student Loan Expert, Strategic Planner, Operations Manager and ConsultantSpecialties: Project management, transition management, risk management, compliance, internal audit, business process improvement, cost reduction.
Listed skills include Business Analysis, Business Process Improvement, Call Centers, Leadership, and 13 others.
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St Augustine Fl
Consulting services to student loan companies, in particular, collection contractors to US Department of Education. Expert in recovery strategies, compliance, internal audit, process improvement, and leadership training. See entire resume, below.
Atlanta Ga
Responsible for all aspects of the Department of Education's Administrative Wage Garnishment Program.
Managed consulting group dedicated to non-profit student loan secondary markets. Led successful engagements in:- IT Project Management- Business Analysis- Program Compliance- Operations Process Improvement- Documentation and Training
Only national Big Four practice dedicated to Title IV program participants. Advisory services: Organizational reviews; cost analysis; RFPs; feasibility studies; program compliance.Assurance services: Lender, servicer, and Exceptional Performer audit support; internal audit.
Shared responsibility for management of national consulting practice specializing in student financial aid business issues.Key accomplishments:Managed large-scale project (64 team members) to convert major student loan servicer to new servicing platform. Project completed on-time, exceeding expectations on all project success criteria. Managed control assessments and testing for numerous audits of lenders, servicers, and guaranty agencies. Also provided vulnerability… Show more Shared responsibility for management of national consulting practice specializing in student financial aid business issues.Key accomplishments:Managed large-scale project (64 team members) to convert major student loan servicer to new servicing platform. Project completed on-time, exceeding expectations on all project success criteria. Managed control assessments and testing for numerous audits of lenders, servicers, and guaranty agencies. Also provided vulnerability assessments based on established audit standards (e.g., SAS70). Wrote business requirements and test plans for a system to administer 23 state grant and scholarship programs.Assisted guaranty agency in the development of a successful proposal for a Voluntary Flexible Agreement.Conducted a servicer feasibility study for a lender and created a blueprint for the lender's implementation of a new servicing operation.Wrote guaranty agency Requests for Proposals for servicing, along with evaluation tools for responsive proposals.Wrote a FFEL program overview and history for the U.S. Department of Education. Show less
Responsible for strategic planning, budgeting, business improvement, staff development, and day-to-day operations for a third-party guarantor servicer.Key accomplishments:Tripled in-house default recoveries and gained significant improvements in default aversion rates through predictive scoring and segmentation of populations.Reduced labor expense by 15% while increasing revenues.Developed system for managing performance-based contracts with collection… Show more Responsible for strategic planning, budgeting, business improvement, staff development, and day-to-day operations for a third-party guarantor servicer.Key accomplishments:Tripled in-house default recoveries and gained significant improvements in default aversion rates through predictive scoring and segmentation of populations.Reduced labor expense by 15% while increasing revenues.Developed system for managing performance-based contracts with collection agencies.Introduced quality assurance system based on variation control.Produced comprehensive servicing system documentation. Show less
Responsible for all aspects of operations: budget, business process improvement, business analysis, new product development, client relations.
Created internal audit function for student loan servicer. Developed annual work plans based on detailed risk analysis. Led team of five professionals in audit engagements and special projects.
Created formalized program compliance function for student loan servicer. Developed department charter, procedures, and reporting and tracking databases.
Conducted analytic reviews of servicing operations for risk control and efficiency improvements. Reduced company's loan loss liabilities by nearly $15 M.
Managed department of 104 employees in the review and adjudication of lender claims for reimbursement for nation's largest student loan guarantor.
Activities and Societies: Lacrosse (intramural); long-distance running; Working actor and director during my undergraduate career..
Process Analysis
Activities and Societies: Research analyst for MPIRG. Member of Law Clinic. JD program. Participated in free legal clinic.
Quick answers generated from the profile data available on this page.
Mark Scanlan works for Harper Abraham, Inc.
Mark Scanlan is listed as Managing Director at Harper Abraham, Inc.
Mark Scanlan is based in St Augustine, Florida, United States while working with Harper Abraham, Inc.
Mark Scanlan has worked for Harper Abraham, Inc, Us Department Of Education, Edfirst Group Llc, Kpmg, and Kpmg Llp.
You can use AeroLeads to view verified contact signals for Mark Scanlan at Harper Abraham, Inc, including work email, phone, and LinkedIn data when available.
Mark Scanlan holds Ba, English, Magna Cum Laude from The Johns Hopkins University.
Mark Scanlan is listed with skills including Business Analysis, Business Process Improvement, Call Centers, Leadership, Management, Program Management, Risk Management, and Team Building.
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