Mark Scanlan

Mark Scanlan Email and Phone Number

Global Industry Director for Retail and CPG @ LivePerson
Boston, MA, US
Mark Scanlan's Location
Greater Boston, United States, United States
About Mark Scanlan

Results-driven, digital transformation solutions architect and BDM. Known for building trusted-advisor relationships with executives in business, IT, and cybersecurity teams. Recognized as a pragmatic problem solver who excels at simplifying complex concepts and technical information. Speaker, writer, and presenter who tells stories with data emphasizing business relevance and impact. Experience building and executing industry strategies and initiatives for leading technology companies, integrating innovation and emerging technologies including Artificial Intelligence (AI), Internet-of-Things (IoT), Cloud Platforms, and how to secure them effectively.Balancing academia and industry, I also serve as an Adjunct Professor at Champlain College, where I contribute to the field of Cybersecurity education. My approach intertwines practical industry applications with theoretical insights, ensuring that future professionals are well-versed in Cybersecurity and in particular Risk and Vulnerability Management.I have extensive experience in Retail & Hospitality Industries, but also with experience in Transportation & Logistics, Oil & Gas, Healthcare, Pharma, High-Tech Manufacturing, and Law Enforcement/Public Safety.

Mark Scanlan's Current Company Details
LivePerson

Liveperson

View
Global Industry Director for Retail and CPG
Boston, MA, US
Website:
liveperson.com
Employees:
1396
Mark Scanlan Work Experience Details
  • Liveperson
    Global Industry Director For Retail And Cpg
    Liveperson
    Boston, Ma, Us
  • Liveperson
    Global Industry Director For Retail & Cpg
    Liveperson Nov 2024 - Present
    New York, Ny, Us
    Responsible for Industry go-to-market strategy, thought leadership, and field & partner enablement.
  • Tropical Island Dream
    Owner
    Tropical Island Dream Jul 2019 - Present
    https://www.tropicalislanddream.com
  • Cisco
    Global Industry Lead For Retail & Hospitality
    Cisco Feb 2022 - Nov 2024
    San Jose, Ca, Us
    Responsible for Cisco’s global industry Go-to-Market strategy; industry solution identification & development; thought leadership (events, articles, speaking event, webinars, analyst & press relations); strategic customer engagement; emerging technology & partner identification and integration (such as AI, IOT, etc) and field & partner readiness.Effectively changing the customer conversations from selling products, and relating speed & feeds, to ones of business value, ROI, and positive impact on key industry metrics, across all segments of retail. Delivering dynamic experiences at global retail events to elevate Cisco from a technology company to an industry-focused solutions company.Working with customers, indistry organizations, analysts and others to identify industry and technology trends, particularly in lines-of-business where they impact customer experience, associate enablement, and operational insights & automation.
  • Cisco
    Global Business Architect & Cybersecurity Strategist For Retail
    Cisco Dec 2018 - Feb 2022
    San Jose, Ca, Us
    Drove global business-centric strategies based on business needs, developed solutions and align technology capabilities to address those needs; led activities related to field and partner readiness; and engage with strategic customers to co-develop, validate and expand industry use cases. Worked consultatively to develop business-driven solution offerings, driving field enablement and customer adoption. Act as an industry expert focused on business-aligned outcomes. Participate in cross-functional teams to integrate advanced security capabilities and processes, such as security lifecycle management, as differentiating components for industry solutions.
  • Champlain College
    Adjunct Professor
    Champlain College Jul 2017 - Apr 2024
    Burlington, Vt, Us
    Member of the adjunct faculty delivering graduate courses in Cybersecurity and undergraduate courses in Digital Forensics. Main focus is on Risk Management and Vulnerability Management. Champlain has twice received the award for "Best Cyber Security Higher Education Program" by SC Magazine. Champlain has been designated a 'National Center of Academic Excellence in Information Assurance Education' (CAEIAE) by the NSA and the Department of Homeland Security and is home to the Senator Patrick Leahy Center for Digital Investigation (LCDI).
  • Redseal, Inc.
    Senior Cybersecurity Strategist
    Redseal, Inc. Oct 2017 - Dec 2018
    Menlo Park, California, Us
  • Cisco
    Business Architect & Industry Security Lead For Retail & Hospitality
    Cisco Feb 2014 - Jun 2017
    San Jose, Ca, Us
    Drive business-centric strategies & solution architectures for business needs and align technology solutions to address them. Works consultatively to develop new solution offerings to drive innovation and digital transformation for customers. Act as an industry expert focused on business aligned outcomes. Participate in cross-functional teams to integrate advanced security capabilities and processes, such as security lifecycle management, as differentiating components for industry solutions.• Consistently exceeded goals (137-144%) and achieved 100% of KPI objectives.• Worked collaboratively to develop Cisco’s Business Capabilities Framework for Industries.• Worked with partners to develop joint go-to-market offerings & architectures. • Worked with customers & partners to reduce time-to-value through DevOps & MVP integration.• De facto Industry Managing Architect (FY17). • Industry lead for Information Security, Risk Management & Compliance. • Presented sessions on Digital Transformation, Security & Risk Management at CiscoLive Australia. • Mentored new team members and account teams covering industry accounts. • Participated in cross-industry/cross-team initiatives.Security is one of the foremost concerns in any industry today, but particularly in Consumer Industries, and should be designed in, not added as an afterthought. Compliance is only table stakes, and is not the same as being secure. I am a member of Cisco's CyberSecurity for Industry Tiger Team, which looks at how we can not only secure the horizontal technology stack, but also the vertical specific solutions within our clients line of business environment and those that touch their customers.
  • Motorola Solutions
    Solutions Architect & Security Lead For Retail, Hospitality, Transportation & Logistics
    Motorola Solutions Oct 2012 - Jan 2014
    Chicago, Il, Us
    Drove the start-up of a new industry solutions practice, which developed new industry-specific solution offerings. Acted as an industry expert to drive conversations about business outcomes enabled by technology solutions. Participated in a partnership between Motorola Solutions and local, state and federal Law Enforcement agencies and Retailers to battle Organized Retail Crime.• Exceeded all goals.• Established reusable architectures, processes and procedures to be used across teams.• Led the international industry community. • Expanded responsibilities to develop cross-industry solutions. • Developed partnerships with ISVs and deployment partners to fill non-core competencies.
  • Microsoft
    Technology Specialist
    Microsoft Aug 2010 - Oct 2012
    Redmond, Washington, Us
    Technical resource supporting account teams in the positioning of the Windows platform and client management technologies. • Achieved 151% goal attainment contributing to the district achieving #1 in the US (FY11).• #1 Optimized Desktop Team Worldwide (FY11).• Delivered 113% attainment and won a Circle of Excellence Gold Club spot for Top Core Infrastructure team (FY12).• Led the district Table Compete initiatives executing 16 pilots over a 6-month period in a challenging market competing with popular consumer devices and BYOD trends• Won the Northeast District Citizenship Award for volunteer work with NH Internet Crimes Against
  • Microsoft
    Business Development Manager (Retail & Hospitality)
    Microsoft Oct 2006 - Aug 2010
    Redmond, Washington, Us
    Worked collaboratively with business and technical decision makers, industry organizations and partners to address industry challenges and opportunities by working to address business goals and position solutions that aligned to customers’ business. • Exceeded goals for revenue, growth and customer satisfaction by more than 15%. • Won multiple awards, including: • Circle of Excellence Gold Club 2008 (Top Industry); • Excellence in Collaboration Award (2009); • CPE Champion Award (2009). • Delivered several high-profile wins which featured on-stage at the Windows 7 global launch.
  • Microsoft
    Solution Architect, Microsoft Consulting Services (Retail & Hospitality)
    Microsoft Feb 2004 - Oct 2006
    Redmond, Washington, Us
    Role included pre-sales consulting, design and delivery/execution. The main focus was on directory service and identity & access management (IDM/IAM), messaging, systems management and host integration, including architectural design sessions (workshops), risk management and full project lifecycle delivery from design to deployment. • Consistently exceeded key metrics.• Won several awards, including: • Two “Great People, Great Performance” awards • Several customer satisfaction turnaround awards for transforming customer relationships.
  • Ibm
    Principal Consultant
    Ibm Mar 2002 - Feb 2004
    Armonk, New York, Ny, Us
    Engaged in various Microsoft-centric projects including:* Active Directory & Identity Management Design & Deployment* Exchange Design & Deployment* SQL Server Design, Deployment & Optimization
  • Fujitsu
    Principal Consultant
    Fujitsu Mar 1999 - Mar 2002
    Jp
    Part of the founding team for the Amdahl Microsoft Alliance. Worked to build service offerings, field readiness and participated in field engagements. Ultimately all but one of our team have ended up working for Microsoft.
  • Synergy Semiconductor
    It Director
    Synergy Semiconductor Jan 1996 - Mar 1999
    Architected huge IT growth and facility moves during the .com boom for this Silicon Valley semi-conductor company (later Purchased by Micrel Semiconductor). Encompassed core infrastructure, desktop/business productivity, manufacturing & test, IT facilities, sales, marketing - fundamentally all IT systems, except CAD.
  • Pontis Consulting
    Consultant
    Pontis Consulting Sep 1993 - Dec 1995
    Windows server specialist and consultant to European banking industry.
  • Bp
    Information Technology Analyst
    Bp Mar 1990 - Mar 1993
    London, England, Gb
    Worked across multiple divisions (Retail, Commercial, LSP, Shipping, Distribution, Aviation, etc) on projects to positively impact business performance.
  • Bnfl
    Information Center Analyst
    Bnfl Jun 1987 - Oct 1989
    Gb

Mark Scanlan Skills

Enterprise Software Solution Architecture Cloud Computing Microsoft Technologies Enterprise Architecture Solution Selling It Strategy Virtualization Saas Security Integration Professional Services Data Center Networking Pre Sales Network Security Business Intelligence Program Management It Management Infrastructure Itil Windows Windows Server It Operations Retail Computer Forensics Management It Service Management Hospitality Identity Management Enterprise Mobility Cybercrime Business Alliances Digital Forensics Information Security Cissp Forensic Analysis Mobility Strategy Leadership Paas Iaas Risk Management Consulting Retail Banking Information Assurance Sales Management Strategic Planning Sales Business Development Marketing

Mark Scanlan Education Details

  • Champlain College
    Champlain College
    Information Security Operations
  • Champlain College
    Champlain College
    Computer Forensics & Digital Investigation
  • The University Of Salford
    The University Of Salford
    Information Technology

Frequently Asked Questions about Mark Scanlan

What company does Mark Scanlan work for?

Mark Scanlan works for Liveperson

What is Mark Scanlan's role at the current company?

Mark Scanlan's current role is Global Industry Director for Retail and CPG.

What is Mark Scanlan's email address?

Mark Scanlan's email address is ma****@****sco.com

What is Mark Scanlan's direct phone number?

Mark Scanlan's direct phone number is +160323*****

What schools did Mark Scanlan attend?

Mark Scanlan attended Champlain College, Champlain College, The University Of Salford.

What are some of Mark Scanlan's interests?

Mark Scanlan has interest in Children, Aikido, Aerial Photography (Drone) Idpa/uspsa, Photography, Idpa/uspsa, Scuba Diving (Aow), Disaster And Humanitarian Relief, Animal Welfare.

What skills is Mark Scanlan known for?

Mark Scanlan has skills like Enterprise Software, Solution Architecture, Cloud Computing, Microsoft Technologies, Enterprise Architecture, Solution Selling, It Strategy, Virtualization, Saas, Security, Integration, Professional Services.

Who are Mark Scanlan's colleagues?

Mark Scanlan's colleagues are Adam Schaefer, Behzad Behzadi, Kory Shouler, Mary Michael Gulden, Priyanka P, Ben Israel, Annie Lee-Levy.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.