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Mark Scanlan Email & Phone Number

Global Industry Director for Retail and CPG at LivePerson
Location: Greater Boston, United States 18 work roles 3 schools
2 work emails found @cisco.com 10 phones found area 603, 425, 209, 925, and 408 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 10 phones

Work email m****@cisco.com
Direct phone (603) ***-****
LinkedIn Profile matched
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Current company
Role
Global Industry Director for Retail and CPG
Location
Greater Boston, United States
Company size

Who is Mark Scanlan? Overview

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Quick answer

Mark Scanlan is listed as Global Industry Director for Retail and CPG at LivePerson, a with 1396 employees, based in Greater Boston, United States. AeroLeads shows a work email signal at cisco.com, phone signal with area code 603, 425, 209, 925, 408, and a matched LinkedIn profile for Mark Scanlan.

Mark Scanlan previously worked as Global Industry Director for Retail & CPG at Liveperson and Owner at Tropical Island Dream. Mark Scanlan holds Master Of Science - Ms, Information Security Operations from Champlain College.

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Email format at LivePerson

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*@cisco.com
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Profile bio

About Mark Scanlan

Results-driven, digital transformation solutions architect and BDM. Known for building trusted-advisor relationships with executives in business, IT, and cybersecurity teams. Recognized as a pragmatic problem solver who excels at simplifying complex concepts and technical information. Speaker, writer, and presenter who tells stories with data emphasizing business relevance and impact. Experience building and executing industry strategies and initiatives for leading technology companies, integrating innovation and emerging technologies including Artificial Intelligence (AI), Internet-of-Things (IoT), Cloud Platforms, and how to secure them effectively.Balancing academia and industry, I also serve as an Adjunct Professor at Champlain College, where I contribute to the field of Cybersecurity education. My approach intertwines practical industry applications with theoretical insights, ensuring that future professionals are well-versed in Cybersecurity and in particular Risk and Vulnerability Management.I have extensive experience in Retail & Hospitality Industries, but also with experience in Transportation & Logistics, Oil & Gas, Healthcare, Pharma, High-Tech Manufacturing, and Law Enforcement/Public Safety.

Listed skills include Enterprise Software, Solution Architecture, Cloud Computing, Microsoft Technologies, and 46 others.

Current workplace

Mark Scanlan's current company

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LivePerson
Liveperson
Global Industry Director for Retail and CPG
Boston, MA, US
Website
Employees
1396
AeroLeads page
18 roles

Mark Scanlan work experience

A career timeline built from the work history available for this profile.

Global Industry Director For Retail And Cpg

Boston, Ma, Us

Global Industry Director For Retail & Cpg

Current

New York, Ny, Us

Responsible for Industry go-to-market strategy, thought leadership, and field & partner enablement.

Nov 2024 - Present

Owner

Current
Tropical Island Dream

https://www.tropicalislanddream.com

Jul 2019 - Present

Global Industry Lead For Retail & Hospitality

San Jose, Ca, Us

Responsible for Cisco’s global industry Go-to-Market strategy; industry solution identification & development; thought leadership (events, articles, speaking event, webinars, analyst & press relations); strategic customer engagement; emerging technology & partner identification and integration (such as AI, IOT, etc) and field & partner readiness.Effectively changing the customer conversations from selling products, and relating speed & feeds, to ones of business value, ROI, and positive impact on key industry metrics, across all segments of retail. Delivering dynamic experiences at global retail events to elevate Cisco from a technology company to an industry-focused solutions company.Working with customers, indistry organizations, analysts and others to identify industry and technology trends, particularly in lines-of-business where they impact customer experience, associate enablement, and operational insights & automation.

Feb 2022 - Nov 2024

Global Business Architect & Cybersecurity Strategist For Retail

San Jose, Ca, Us

Drove global business-centric strategies based on business needs, developed solutions and align technology capabilities to address those needs; led activities related to field and partner readiness; and engage with strategic customers to co-develop, validate and expand industry use cases. Worked consultatively to develop business-driven solution offerings, driving field enablement and customer adoption. Act as an industry expert focused on business-aligned outcomes. Participate in cross-functional teams to integrate advanced security capabilities and processes, such as security lifecycle management, as differentiating components for industry solutions.

Dec 2018 - Feb 2022

Adjunct Professor

Burlington, Vt, Us

Member of the adjunct faculty delivering graduate courses in Cybersecurity and undergraduate courses in Digital Forensics. Main focus is on Risk Management and Vulnerability Management. Champlain has twice received the award for "Best Cyber Security Higher Education Program" by SC Magazine. Champlain has been designated a 'National Center of Academic Excellence in Information Assurance Education' (CAEIAE) by the NSA and the Department of Homeland Security and is home to the Senator Patrick Leahy Center for Digital Investigation (LCDI).

Jul 2017 - Apr 2024

Senior Cybersecurity Strategist

Menlo Park, California, Us

Oct 2017 - Dec 2018

Business Architect & Industry Security Lead For Retail & Hospitality

San Jose, Ca, Us

Drive business-centric strategies & solution architectures for business needs and align technology solutions to address them. Works consultatively to develop new solution offerings to drive innovation and digital transformation for customers. Act as an industry expert focused on business aligned outcomes. Participate in cross-functional teams to integrate advanced security capabilities and processes, such as security lifecycle management, as differentiating components for industry solutions.• Consistently exceeded goals (137-144%) and achieved 100% of KPI objectives.• Worked collaboratively to develop Cisco’s Business Capabilities Framework for Industries.• Worked with partners to develop joint go-to-market offerings & architectures. • Worked with customers & partners to reduce time-to-value through DevOps & MVP integration.• De facto Industry Managing Architect (FY17). • Industry lead for Information Security, Risk Management & Compliance. • Presented sessions on Digital Transformation, Security & Risk Management at CiscoLive Australia. • Mentored new team members and account teams covering industry accounts. • Participated in cross-industry/cross-team initiatives.Security is one of the foremost concerns in any industry today, but particularly in Consumer Industries, and should be designed in, not added as an afterthought. Compliance is only table stakes, and is not the same as being secure. I am a member of Cisco's CyberSecurity for Industry Tiger Team, which looks at how we can not only secure the horizontal technology stack, but also the vertical specific solutions within our clients line of business environment and those that touch their customers.

Feb 2014 - Jun 2017

Solutions Architect & Security Lead For Retail, Hospitality, Transportation & Logistics

Chicago, Il, Us

Drove the start-up of a new industry solutions practice, which developed new industry-specific solution offerings. Acted as an industry expert to drive conversations about business outcomes enabled by technology solutions. Participated in a partnership between Motorola Solutions and local, state and federal Law Enforcement agencies and Retailers to battle Organized Retail Crime.• Exceeded all goals.• Established reusable architectures, processes and procedures to be used across teams.• Led the international industry community. • Expanded responsibilities to develop cross-industry solutions. • Developed partnerships with ISVs and deployment partners to fill non-core competencies.

Oct 2012 - Jan 2014

Technology Specialist

Redmond, Washington, Us

Technical resource supporting account teams in the positioning of the Windows platform and client management technologies. • Achieved 151% goal attainment contributing to the district achieving #1 in the US (FY11).• #1 Optimized Desktop Team Worldwide (FY11).• Delivered 113% attainment and won a Circle of Excellence Gold Club spot for Top Core Infrastructure team (FY12).• Led the district Table Compete initiatives executing 16 pilots over a 6-month period in a challenging market competing with popular consumer devices and BYOD trends• Won the Northeast District Citizenship Award for volunteer work with NH Internet Crimes Against

Aug 2010 - Oct 2012

Business Development Manager (Retail & Hospitality)

Redmond, Washington, Us

Worked collaboratively with business and technical decision makers, industry organizations and partners to address industry challenges and opportunities by working to address business goals and position solutions that aligned to customers’ business. • Exceeded goals for revenue, growth and customer satisfaction by more than 15%. • Won multiple awards, including: • Circle of Excellence Gold Club 2008 (Top Industry); • Excellence in Collaboration Award (2009); • CPE Champion Award (2009). • Delivered several high-profile wins which featured on-stage at the Windows 7 global launch.

Oct 2006 - Aug 2010

Solution Architect, Microsoft Consulting Services (Retail & Hospitality)

Redmond, Washington, Us

Role included pre-sales consulting, design and delivery/execution. The main focus was on directory service and identity & access management (IDM/IAM), messaging, systems management and host integration, including architectural design sessions (workshops), risk management and full project lifecycle delivery from design to deployment. • Consistently exceeded key metrics.• Won several awards, including: • Two “Great People, Great Performance” awards • Several customer satisfaction turnaround awards for transforming customer relationships.

Feb 2004 - Oct 2006

Principal Consultant

Ibm

Armonk, New York, Ny, Us

Engaged in various Microsoft-centric projects including:* Active Directory & Identity Management Design & Deployment* Exchange Design & Deployment* SQL Server Design, Deployment & Optimization

Mar 2002 - Feb 2004

Principal Consultant

Jp

Part of the founding team for the Amdahl Microsoft Alliance. Worked to build service offerings, field readiness and participated in field engagements. Ultimately all but one of our team have ended up working for Microsoft.

Mar 1999 - Mar 2002

It Director

Synergy Semiconductor

Architected huge IT growth and facility moves during the .com boom for this Silicon Valley semi-conductor company (later Purchased by Micrel Semiconductor). Encompassed core infrastructure, desktop/business productivity, manufacturing & test, IT facilities, sales, marketing - fundamentally all IT systems, except CAD.

Jan 1996 - Mar 1999

Consultant

Pontis Consulting

Windows server specialist and consultant to European banking industry.

Sep 1993 - Dec 1995

Information Technology Analyst

Bp

London, England, Gb

Worked across multiple divisions (Retail, Commercial, LSP, Shipping, Distribution, Aviation, etc) on projects to positively impact business performance.

Mar 1990 - Mar 1993

Information Center Analyst

Gb

Jun 1987 - Oct 1989
Team & coworkers

Colleagues at LivePerson

Other employees you can reach at liveperson.com. View company contacts for 1396 employees →

3 education records

Mark Scanlan education

Master Of Science - Ms, Information Security Operations

Champlain College

Bachelor Of Science - Bs, Computer Forensics & Digital Investigation

Champlain College

Bachelor Of Science - Bs, Information Technology

The University Of Salford
FAQ

Frequently asked questions about Mark Scanlan

Quick answers generated from the profile data available on this page.

What company does Mark Scanlan work for?

Mark Scanlan works for LivePerson.

What is Mark Scanlan's role at LivePerson?

Mark Scanlan is listed as Global Industry Director for Retail and CPG at LivePerson.

What is Mark Scanlan's email address?

AeroLeads has found 2 work email signals at @cisco.com for Mark Scanlan at LivePerson.

What is Mark Scanlan's phone number?

AeroLeads has found 10 phone signal(s) with area code 603, 425, 209, 925, 408 for Mark Scanlan at LivePerson.

Where is Mark Scanlan based?

Mark Scanlan is based in Greater Boston, United States while working with LivePerson.

What companies has Mark Scanlan worked for?

Mark Scanlan has worked for Liveperson, Tropical Island Dream, Cisco, Champlain College, and Redseal, Inc..

Who are Mark Scanlan's colleagues at LivePerson?

Mark Scanlan's colleagues at LivePerson include Cynthia Visions Roussel, Mali Elazar, Jonathan Ron, Madetko N, and 徐运涛.

How can I contact Mark Scanlan?

You can use AeroLeads to view verified contact signals for Mark Scanlan at LivePerson, including work email, phone, and LinkedIn data when available.

What schools did Mark Scanlan attend?

Mark Scanlan holds Master Of Science - Ms, Information Security Operations from Champlain College.

What skills is Mark Scanlan known for?

Mark Scanlan is listed with skills including Enterprise Software, Solution Architecture, Cloud Computing, Microsoft Technologies, Enterprise Architecture, Solution Selling, It Strategy, and Virtualization.

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