Mark Shaw Email & Phone Number

Acton, Act, Au

Canberra, Australian Capital Territory, Australia

Tutor:Indigenous Tuition ProgramMGMT2003 - Business Decision MakingMGMT3021 - LeadershipMKTG7035 / BUSI3024 - International Business Planning CompetitionMGMT7020 - Technology and Project managementMGMT7250 - Evidence based ManagementMKTG7260 - Marketing Management

Canberra, Australian Capital Territory, Australia

Key Responsibilities• Design and implementation of scaling initiatives, including automation, to meet increased customer demand.• Propose and implement standardisation initiatives to accelerate consistency across disparate processes.• Manage and a lead organisational programs and initiatives.• Cross organisational stakeholder engagement and relationship management.• Advocacy and change management across internal and external stakeholders.• Financial modelling and impact analysis for proposed initiatives.• Staff mentoring and skills development.

Brisbane, Australia

Key Responsibilities• Advise and facilitate establishment of Customer benefits management processes.• Advise Customers on appropriate and effective program establishment, management, and governance practices.• Provide Customers with dedicated account management, including business reviews, internal advocacy, and management of escalations.• Provide expertise and guidance in solution architecture and process optimisation related to software offerings (External Workforce Management, Workforce Planning, Job Architecture & Performance structures).• Provide advice and guidance to Partners in effective Customer program management.• Project Management of delivery teams.• Recruitment, onboarding, and mentoring of new employees.

Brisbane, Australia

onmiEffect is a startup organisation based in Brisbane, Australia. Specialising in integration services we offered consulting to companies looking to do complex business system integration and landscape redesign. Microsoft certified partner for CRM, Enterprise Project Server, and SharePoint. We also developed our own enterprise integration software, Universal Platform.My role consisted of two primary responsibilities, delivering professional services to customers, and working on key elements to grow the business.I work with Customers to understand their challenges and deliver innovative solutions, focusing on the key areas of:+ Stakeholder Management+ Enterprise Architecture+ Project Management+ Process Architecture & Optimisation+ Solution ArchitectureI work on internal business management to support growth and scalability, focusing on the following key areas:+ Partner Management+ Development of Partner framework+ Process Architecture & Optimisation+ Go to market planning+ Product Brand and messaging+ Company Brand and messaging

Brisbane, Australia

CSG Limited (ASX:CSV) is a publicly listed Australian owned business technology company. The company has been in business since 1988. Over the years the company has grown but in 2012 it has been restructuring its business by selling off divisions and now solely focused on managed print business and print solutions.My role with CSG was prior to the acquisition by NEC, and focused on two primary areas of responsibilities, delivering professional services to customers, and working on key elements to optimise the business.Work with Customers to understand their challenges and deliver innovative solutions, focusing on the key areas of:+ Stakeholder Management+ Benefits Realisation+ Project Management+ Process Architecture & Optimisation+ Solution ArchitectureWork on internal business management to support growth and scalability, focusing on the following key areas:+ Enterprise Architecture+ Benefits Realisation+ Process Architecture & Optimisation+ Implementation of Enterprise Project management solution, Microsoft Project Server

Brisbane, Australia

The Mining Industry Skills Centre was an independent not-for-profit organisation that worked with the resources industry to identify and solve the challenges associated with training a modern workforce. The Skills Centre developed solutions to help industry plan and develop their workforce and provide opportunities for organisations and individuals to improve safety and productivity onsite by implementing high quality training.My role consisted of working on key internal projects to transform and scale the business.During my time my areas of key responsibility were:+ Solutions Architecture+ Stakeholder engagement+ Business analysis+ Implementation of appropriate Project Management methodologies+ Project status and quality reviews+ Business Process optimisation+ Management reporting+ Implementation of Business Intelligence (BI) capability

Amsterdam Area, Netherlands

albumprinter, a Cimpress company, is a young and dynamic company with our headquarters in Amsterdam and factory in The Hague. We started in 2003 with the development of software, production and marketing of premium photo books. Today, we serve the key European markets with multiple consumer brands such as albelli in The Netherlands, Belgium, Germany, France, albelli UK & bonusprint (The United Kingdom), önskefoto (Sweden), fotoknudsen & allfoto (Norway).My role was centred on project managing the delivery of customised versions of our application for B2B customers, and project managing delivery of enhancements for our B2C offering Key Duties+ Project Management+ Resource Management+ Business Process Architecture+ Management Reporting+ Project portfolio reporting+ Product Roadmap management+ Business application architecture

London, United Kingdom

Merck is a leading science and technology company in healthcare, life science and performance materials. Around 50,000 employees work to further develop technologies that improve and enhance life – from biopharmaceutical therapies to treat cancer or multiple sclerosis, cutting-edge systems for scientific research and production, to liquid crystals for smartphones and LCD televisions.My role was responsible for ensuring smooth Supply Chain operations within UK, Northern Ireland, and Scandinavia.Key Duties+ Business Process improvement+ Analytical forecasting and trend analysis+ Demand Forecasting+ Implement best practice warehousing and distribution procedures+ Contract Management + Stakeholder engagement+ Legislative Audit Compliance (SOX)+ Matrix Management for the following domains: - Order management - Procurement - Logistics - Quality Control - Sales & Marketing