Mark Sicat

Mark Sicat Email and Phone Number

Senior Customer Success Account Manager Ii @ Microsoft
Manassas, VA, US
Mark Sicat's Location
Manassas, Virginia, United States, United States
Mark Sicat's Contact Details

Mark Sicat personal email

n/a
About Mark Sicat

Let's have an honest conversation. Worst case scenario, we'll both learn something. Besides being uncouth and extremely unorthodox in procedure, I consider myself to be an all-around swell dude (Mrs. Sicat may have a few statements, conversely).Bachelor of Science (BS) - Information Technology SecurityMaster of Business Administration (MBA) - Information Technology ManagementMy Alphabet Soup Recipe:A+, Cloud+, Linux+, Network+, Project+, Security+, BCVRE, CCNA Routing/Switching, CCNA Security, CISSP, Dell CSE-Master, FFL/SOT 07/02, HDS-CP, HDI-CSR, LPIC-1, PMP, MCSE, MCT, SSI Scuba Diver, SUSE CLA, VCP6-CMA, VCP5-DCV, VCP6-DCV

Mark Sicat's Current Company Details
Microsoft

Microsoft

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Senior Customer Success Account Manager Ii
Manassas, VA, US
Website:
microsoft.com
Employees:
231118
Mark Sicat Work Experience Details
  • Microsoft
    Senior Customer Success Account Manager Ii
    Microsoft
    Manassas, Va, Us
    View
  • Cloud Destinations
    Executive Director
    Cloud Destinations Nov 2024 - Present
    San Ramon, Ca, Us
    -Business process development & leadership-Portfolio ownership & orchestration-Executive oversight of operations & strategy
    View
  • Cloud Destinations
    Executive Director
    Cloud Destinations Sep 2024 - Nov 2024
    San Ramon, Ca, Us
    -Portfolio growth and executive oversight of clientele programs-Business process development and leadership-Technical leader for Microsoft technologies including Azure services
    View
  • Blackburn Tactical
    Founder
    Blackburn Tactical Aug 2020 - Present
    -Type 7 Federal Firearms Licensee #1-54-XXX-XX-XX-27355 (Dealing, Manufacturing, & Gunsmithing)-Class 2 Special Occupancy Taxpayer (Nationals Firearms Act 'NFA' manufacturer, gunsmith, & dealer)-Digital fingerprinting (ATF/FBI compliant EFT creation & FD-258 printing)-Premises Security (COTS surveillance & professional monitoring consulting)-SBA certified HUBZone, veteran, & minority owned disadvantaged small business
    View
  • Universal Life Church
    Ordained Minister
    Universal Life Church May 2024 - Present
    Us
    - Wedding officiating and consulting
    View
  • Microsoft
    Senior Customer Success Account Manager Ii (Microsoft Customer & Partner Solutions, Federal Defense)
    Microsoft Jul 2020 - Nov 2024
    Redmond, Washington, Us
    -Primary CSAM for Independent Software Vendor (ISV) Microsoft Federal business vertical-Cloud orchestration across multiple customer portfolios-Strategic proactive services planning and execution oversight-Customer business outcome aligned program management-Technical and non-technical cross-team collaboration leadership
    View
  • Microsoft
    Senior Service Delivery Manager Ii
    Microsoft Jan 2020 - Jun 2020
    Redmond, Washington, Us
    -Support services portfolio management for Microsoft enterprise customers-Central communications and collaboration ownership within and across contract teams-Proactive contract optimization and efficiency through customer environment mastery and growth
    View
  • Microsoft
    Senior Premier Field Engineer
    Microsoft Aug 2016 - Jan 2020
    Redmond, Washington, Us
    -Mentored peers by sharing individual SWOT analyses during & outside of (Connect) review periods-Drove team goals by facilitating sessions to build systematic process frameworks-Built & bridged strong relationships between customers & internal business teams-Consulted & trained US Department of Defense military, contract, & government civilian personnel in field & office environments-Designed & implemented customized solutions & optimizations for Microsoft platforms products & features-Identified & explored Microsoft Azure growth opportunities-Proactive/reactive onsite & remote support for clientele
    View
  • Bull Run Solutions
    Founding Partner
    Bull Run Solutions Mar 2023 - Oct 2023
    Business and government agency consulting and contracting services - managing partner and co-founder
  • Surf-Fur
    Apparel Model
    Surf-Fur Jan 2023 - Jan 2023
    Photo submissions selected for product sizing charts (Original Waterparka & SurfCheck hoodie)https://www.surf-fur.com/pages/sizing-chart
  • The George Washington University
    Advisory Council Member
    The George Washington University Jun 2021 - Sep 2021
    Washington, D.C., Us
    Advisory Council Member for "Transformational Leadership in Disruptive Times" certificate program hosted by George Washington University partnered with the ZSchool.
    View
  • U.S. Department Of Justice
    Enterprise Architecture Engineer
    U.S. Department Of Justice May 2016 - Aug 2016
    Washington, Dc, Us
    -US Trustee Program Executive Office - Contract position via ATR-Led Sprint discussions on tasked focus items to create & implement technical processes-Consulted executive staff on engineering perspectives of migrating to Microsoft Azure from on-premises infrastructure-Partnered with internal business units to design & implement an upgraded security posture-Contract position with the Executive Office of the Department of Justice US Trustees Program under General Dynamics Information Technology-Private Cloud Virtualization Engineering (Microsoft 2012 R2 Hyper-V--SCVMM & Failover Cluster Manager)-Systems Engineering (Windows Server 2008 R2/2012/2012 R2)-Security & Antivirus Architecture & Engineering (Microsoft EMET & Symantec Endpoint Protection)
    View
  • Trimble
    Senior Systems Engineer
    Trimble May 2014 - May 2016
    Westminster, Co, Us
    -Oversaw global data center operations & coordinated with regional Systems Engineers on change control tasks-Wrote technical change control documentation for global infrastructure operations-Accountable for ISO 27001 ISMS adherence at all company division data centers-Private Cloud Virtualization Engineering (VMware vSphere 5.5 / Microsoft 2012 R2 Hyper-V)-Physical Data Center Architecture & Engineering (CoLo @ CenturyLink/AT&T/NTTA/Sungard)-Systems Engineering (Windows Server 2008 R2/2012 R2)-Backup Architecture & Engineering (Veeam Availability Suite)-Change Management (ServiceNow)
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  • Cgi
    Principal Cloud Systems Engineer
    Cgi Jul 2013 - May 2014
    Montreal, Quebec, Ca
    CGI Federal-Consulted Department of Homeland Security project teams as the Principal Systems Engineer-Planned & implemented infrastructure change control-Responsible & accountable for schedule & resource management-Systems engineering of cloud services framework including Cisco Unified Computing System (UCS)/Nexus 5K, Hitachi Data Systems, Microsoft Active Directory, Palo Alto Networks Next Generation Firewalls, ScienceLogic EM7, & VMware vSphere/vCloud 5.5 suite.
    View
  • Cgi
    Systems Engineer
    Cgi Dec 2012 - Jul 2013
    Montreal, Quebec, Ca
    CGI Federal-Top tier administration of Microsoft Exchange, VMware (vSphere 4.1), & NetApp SAN appliances (filers & disk shelves--JBODs) for the entire region of Hawaii including Marine Corps Forces Pacific (MARFORPAC) & Kaneohe Bay (Marine Corps Base Hawaii-MCBH)-Tier 4 administration (5 tier system) over the Marine Corps active directory forest within the Navy Marine Corps Intranet (NMCI/NGEN/COSC) including Exchange, VMware (vSphere 4.1), & NetApp
    View
  • Casual Techs
    Managing Owner
    Casual Techs Mar 2011 - Jul 2013
    -Established & operated a single-person, manager-managed, home-based Limited Liability Corporation-Responsible for all phases of integration, scope, schedule, resource, quality, risk, communications, procurement, & stakeholder management across marketing, sales, operations, and executive leadership
  • Caci International Inc
    Task Supervisor Ii (Pit Boss, Event Manager, Subject Matter Expert, & Technical Writer)
    Caci International Inc Sep 2011 - Dec 2012
    Reston, Virginia, Us
    -Supervised service desk technicians as the senior technical resource and administrative manager-Reviewed & approved labor & expenses-Conducted performance reviews & corporate reporting-Managed workflow of all technicians during shift-Directly coordinated with military operations controllers & the site manager-Operational oversight for 6 CACI employees assigned as direct reports, including payroll approval-Completed monthly technician evaluations with reporting metrics-Designated as a Subject Matter Expert for BMC Remedy; Hardware, Network, & Software troubleshooting; Active Directory; and Directory Resource Administrator-As part of a special project team, wrote over 40 technical documents—local work guides (LWGs)—which were used as standard operating procedures (SOPs) for the Air Force enterprise network (250,000 nodes)
    View
  • Worldwide Techservices / Qualxserv
    Worldwide Engineer Iii
    Worldwide Techservices / Qualxserv Jan 2003 - Jun 2011
    Tewksbury, Ma, Us
    -Hawaii region team lead-Principal field engineer for the state of Hawaii-Project manager for hardware deployment operations across US Pacific Command, US Marine Forces Pacific, & US Pacific Fleet
    View
  • Georgia Army National Guard
    Unit Supply Specialist / Armorer
    Georgia Army National Guard Dec 1994 - Dec 2002
    Marietta, Georgia, Us
    -92Y, but I identify as a ground pounder-Armorer--Repaired, maintained, and issued small arms-Supply Specialist--Issued and managed unit personnel equipment inventory-Driver--Supply truck driver (M35 2.5 ton, M923 5 ton, & M978 10 ton tanker) & Commanding Officer's driver (High Mobility Multipurpose Wheeled Vehicle 'HMMWV')-M-60 Gunner--7.62mm fully automatic machine gun-MK-19 Gunner--40mm fully automatic grenade launcher-Combat Lifesaver--Squad level life support field medic
    View
  • Various Organizations
    Various Positions
    Various Organizations Aug 1994 - Dec 2002
    -Delivery Driver-Projectionist-Cashier-Carpenter-Automobile Assembly Line Associate-Outbound telemarketer-Inbound sales retention-Door-to-door salesperson-Stockperson-Stamp Licker-Blues Band Trumpeter
  • Systemmetrics Corporation
    Technical Account Manager
    Systemmetrics Corporation May 2002 - Nov 2002
    -Acquired & managed networking solution clientele via self-generated lead to order process-Designed & proposed WAN solutions
  • True North Advertising
    Account Executive
    True North Advertising Mar 2002 - Aug 2002
    -Acquired & retained advertisers for a construction & remodeling print publication
    View
  • Consolidated Amusement Company
    Senior Operations Manager
    Consolidated Amusement Company Jan 2001 - Jul 2001
    -Directed operations, staff, & maintenance of 2 different movie theater locations-Responsible & accountable for all corporate consumable & non-consumable assets-Responsible for budget analysis & capacity utilization reporting & planning-Secondary executive liaison for construction coordination of Ward 16 theater (flagship location)
  • Wallace Theater Corporation
    General Manager
    Wallace Theater Corporation Feb 1999 - Jan 2001
    -Directed operations, staff, & maintenance of 5 different movie theater locations-Performed regular operations auditing & total budget forecasting -Responsible & accountable for human resources & marketing-Primary site liaison for construction & development of 2 new movie theaters-Administered primary reporting database for all Hawaii theaters

Mark Sicat Skills

Leadership Cisco Nexus Help Desk Support Netapp Active Directory Computer Hardware Root Cause Analysis Hdi Microsoft Products Networking Microsoft Exchange Microsoft Technologies Palo Alto Troubleshooting Computer Security Data Recovery System Administration Break Fix San Cisco Ucs Technical Documentation Enterprise Architecture Entrepreneurship Cloud Network Security Social Networking Security+ Nas Bmc Remedy Network Administration Iaas Disaster Recovery Remote Administration Enterprise Software Storage Technical Support Paas Saas Storage Area Network Server Architecture Server Administration Hardware Installation Voids Technician Security Blade Technology Services System Deployment Cloud Computing Vmware Routers Hardware System Architecture It Service Management

Mark Sicat Education Details

  • Western Governors University
    Western Governors University
    Information Technology Management
  • Western Governors University
    Western Governors University
    Information Technology - Security
  • Bellevue University
    Bellevue University
    International Security & Intelligence Studies

Frequently Asked Questions about Mark Sicat

What company does Mark Sicat work for?

Mark Sicat works for Microsoft

What is Mark Sicat's role at the current company?

Mark Sicat's current role is Senior Customer Success Account Manager Ii.

What is Mark Sicat's email address?

Mark Sicat's email address is ma****@****cat.net

What schools did Mark Sicat attend?

Mark Sicat attended Western Governors University, Western Governors University, Bellevue University.

What are some of Mark Sicat's interests?

Mark Sicat has interest in Children, Civil Rights And Social Action, Science And Technology, Human Rights, Arts And Culture.

What skills is Mark Sicat known for?

Mark Sicat has skills like Leadership, Cisco Nexus, Help Desk Support, Netapp, Active Directory, Computer Hardware, Root Cause Analysis, Hdi, Microsoft Products, Networking, Microsoft Exchange, Microsoft Technologies.

Who are Mark Sicat's colleagues?

Mark Sicat's colleagues are Merve Dincer, Jonathan Pharel, Qian Zhuge, Kb Gaming, Jess J., Krystyna Reisteter, Jenny Perez.

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