Mark Rutkowski Email & Phone Number

Atlanta, Georgia, United States

Forest Park, Georgia, United States

• Provide leadership and direction to ensure performance of the Production Process. Drive results that achieve planned levels of costs and progress for the effectiveness of key performance indicators. Role model and.
• Responsible for daily operations of production activities in a fast paced warehouse.
• Plan and control operating costs and facility budgets.
• Maintain operational standards and have the ability to identify and correct conditions that affect employee safe behaviors.
• Manage and maintain mandated sanitation standards
• Ensure proper work methods are being followed to maximize productivity and performance.

Atlanta Metropolitan Area

Responsible for assisting with the store's overall day-to-day operation, including achieving/exceeding weekly, period, and annual sales, wage, profit budgets, and other targeted metrics.During the Effective Store Walk (ESW), assess the stores' ability to meet/exceed customer expectations for Full, Fresh, and Friendly, ease of shopping, variety.

Atlanta, Georgia, United States

Manage and oversee the entire assigned sort operation within the South Atlanta Large Package facility by ensuring the sort is running in accordance with established safety, quality, and service standards. Serve as the Champion for FedEx Ground (FXG) Safety Above All Culture, ensuring compliance to FXG policies and procedures, governmental regulations, and.

Greater Atlanta Area

Operations Manager responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility while minimizing operational cost and maximizing operational quality and efficiency. Utilizing operational metrics and reports, direct observations and Six Sigma/LEAN methodologies, determine opportunities for.

Greater Atlanta Area

Supporting methodologies for improving processes and solving customer facing problems. Expert in facilitating change through redesigned internal operating and business processes. Dynamic and proactive approach focused on ease of doing business that delivered consistent and sustainable operating efficiency and quality improvements. Facilitate process change.

Greater Atlanta Area

• Key Operations’ Manager responsible for 1.5K+ daily departures and providing technical leadership to 60 team members in support of the aircraft flying and maintenance schedule. Tracked, analyzed and reported key.
• Led continuous improvement initiative that achieved 83% improvement in monthly controllable completion factor plan through changes to the maintenance policies and procedures.
• Improved start flight performance 5pts versus goal by implementing local enhancement plans and deploying standardized procedures.
• Increased overall customer satisfaction scores by expanding operational reliability as measured by customer surveys.
• Prepared schedules for department personnel to ensure adequate manpower available during peak operations.
• Collaborate with HR to develop strategies to attract, develop and retain key talent for career growth.

Greater Atlanta Area

• Led creation, planning, metric development, implementation and project management of maintenance performance review. Provided specific strategic and tactical actions, measures and initiatives to improve performance..
• Established a department to analyze aircraft and maintenance performance data in order to develop and implement both strategic and tactical initiatives that would improve operational performance, meet customer.
• Directed continuous improvement initiatives and activities driving customer service and performance indicators to record proficiency.
• Developed and managed a multi-year maintenance performance roadmap which included the specific strategic and tactical actions, measures, and initiatives to improve performance.

Greater Atlanta Area

• Provided technical leadership to over 1.5K personnel overseeing maintenance operations on 500+ aircraft located at 18 multi-site maintenance locations. Profit and Loss responsibility for a $100M budget.
• Key Operations’ Manager responsible for strategic budget preparation and tactical planning and monitoring aircraft through technical oversight, scheduled maintenance, quality control, and safety inspections.
• Responsible for the accomplishment of all scheduled and unscheduled maintenance activities at multiple-facility operations, as well as, contract and on-call maintenance providers. Ensured all facilities were maintained.
• Led process improvement that increased operational reliability 5pts through a focus on top drivers of delays.
• Monitored supply chain inventory and purchasing process, to include approval programs that reduced cost $10M through redeployment of maintenance footprint and warehouse operations that aligned with the flying schedule..
• Evaluated personnel to develop training events in support of operational improvement.

Greater Atlanta Area

• Oversight of performance for nine carriers providing 2000+ departures per day.
• Built strong relationships and interacted effectively with all levels of Connection partner leadership to prioritize, strategize and drive implementation of continuous improvement initiatives.
• Design and oversee the creation of daily and monthly balanced scorecards for Operations leadership. Validate operational performance data ensuring operating and customer service goals meet or exceed contractual.

Greater Atlanta Area

• Member of the management team responsible for airline and facility security with multi-site accountability. Communicated security policies, processes, and procedures to all levels of internal customers. Interacted with.

Greater Atlanta Area

• Managed and trained a staff of nine Quality and Compliance Auditors/Evaluators providing oversight and surveillance of the Code of Federal Regulations (CFR), International Civil Aviation Organization (ICAO) and other.
• Created standardized Quality Assessments that generated additional revenue through expansion of the Codeshare program to other foreign air carriers.
• Successfully executed a Six Sigma Greenbelt project that eliminated re-work, reduced turn-time, and improved quality during the aircraft painting process.

Greater Atlanta Area

• Served as a Quality and Compliance Auditor to continuously review the Company’s Quality Management System and monitor compliance with the Code of Federal Regulations (CFR) and company policies and procedures for both.

Greater Atlanta Area

• Workcell operations manager led the implementation of just-in-time/LEAN manufacturing to improve quality, speed and performance while reducing cost and eliminating waste. Established clear, measurable goals and.

Cherry Point NC

Meritoriously promoted, honorably discharged aircraft maintenance mechanic