Successfully engage new and existing clients in a range of market segments. These include Managed Services, IT security, infrastructure, network integration, professional services and procurement segments for a range of System Integrators and IT Resellers. Spent over twelve years in IT operations & support management. Eager to lead by example and grow individuals professionally & personally. Enjoy mentoring and see it as a critical responsibility as a Manager. I thrive in a team environment and have delivered benefits to employers through the identification of process shortcomings and subsequent re-engineering. Delivered a services “product” that builds confidence in Sales Teams that are tasked with taking “services” to the market. Excellent written and verbal communication skills. • Experienced Sales Professional with a record of success. • Understands the “Consultative” sales process & the development of new opportunities with existing customers.• Extensive experience developing “new business” from prospects.• Understands the role of Business Partners, their requirements and methods.• Extensive contacts within customer segment, vendor and distribution organisations.• Understands fully, total quality service and is customer centric.• Built successful partnerships with many vendor partners including HP, VMware, IBM, HP Procurve over an extended timeframe.