Mark Struble Email & Phone Number
@cvshealth.com
2 phones found area 480
LinkedIn matched
Who is Mark Struble? Overview
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Mark Struble is listed as Manager, Application Development at CVS Health, based in Greater Phoenix Area, United States, United States. AeroLeads shows a work email signal at cvshealth.com, phone signal with area code 480, and a matched LinkedIn profile for Mark Struble.
Mark Struble previously worked as Global Voice and Contact Center Engineer at Carlson Wagonlit Travel and Voice Services Manager at Carlson Wagonlit Travel. Mark Struble holds Bachelor Of Science, Computer Science from San Diego State University.
Email format at CVS Health
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AeroLeads found 1 current-domain work email signal for Mark Struble. Compare company email patterns before reaching out.
About Mark Struble
Highly qualified telecommunications professional offering extensive experience in all aspects of the voice environment and contact center space. Deep understanding of contact center analytics. Extensive understanding of dialer platforms. Excelling at working closely with all levels of customers, vendors and internal resources to deliver high quality projects while delighting stakeholders. Adept at translating end-user requirements into technical specifications. • Project Management• Contact Center Consulting• High Level End User Trainer• Team Player • Confident Public Speaker• Avaya Contact Center Expert• Strategic Thinker• Cisco Trained• Call Routing and Scripting• Contact Center Applications
Listed skills include Telecommunications, Call Centers, Integration, Telephony, and 46 others.
Mark Struble's current company
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Mark Struble work experience
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Manager, Application Development
CurrentProject Owner for Call Center Technologies Team supporting Five9 Implementations include Voice - Inbound and Outbound,.Chat, Secure Message and Email including Salesforce integrations.Enterprise Product Owner - NICE IEX WFM and Intradiem.Vendor Management - Own vendor relationships with NICE and Intradiem.
Global Voice And Contact Center Engineer
Voice Services Manager
Responsible for North America Voice operations and global responsibility for driving voice engineering and architecture.
Sr. Telecom Engineer
Voice Manager with responsibilities for the Avaya environment including CM, SM, SBC, Voice Messaging, CMS, Verint, VirtualHold and Calabrio Call Recording.
Lead Developer
- Managed end to end telecommunication projects involving the dialer platform. Negotiated contracts with vendor partners for systems support including hardware, application, and carrier circuits. Worked closely with the.
- Completed adding new servicing vendor in Costa Rica in a short window and under budget with a team of 50.
- Successfully developed and led teams of up to 50 members.
- Worked with HP on the maintenance contract for dialer servers distributed globally.
- Maintained global dialer infrastructure including all cabling and hardware.
- Migrated vendor partners between locations and maintained servicing ability throughout the transition.
Contact Center Engineer
- Originally Countrywide Home Loans, purchased by Bank of America then outsourced to HP – Enterprise Services.Contact Center Engineer, Chandler, AZPrimary point of contact for all contact center operations and provided.
- Subject Matter Expert:o Avaya Aura.o Avaya Blue PBXs.o Voice Messaging.o Call Routing.o NICE Call Recording System.o Symon Readerboards.
- Responsible for all contact center custom report development.
- Worked with telecom carriers to install and remove carrier circuits.
Call Center Engineer
- Call Center Engineer, Call Center Applications Team
- Lead Project Engineer for Call Center Installations
- Lead Engineer for Wells Fargo Phone Bank Contact Center Projecto 17 US Locations with a total of 10,000 agentso Responsible for 14 Programmer Analysts and 6 Technical Support Engineerso Primary Trainer for the projecto.
- Lead Engineer for HSBC US Contact Center Upgrade Projecto Primary training resource for all HSBC end users throughout the countryo Responsible for data collection and associated documentationo Provided cutover support.
- Primary custom SQL report writer for companyo Worked closely with customers to help them better understand the available contact center databaseso Using customer input and prior knowledge, created and distributed.
- Primary trainer for companyo PBX Phone userso PBX Programmer Analystso Contact Center Agentso Contact Center Supervisorso Contact Center Programmer Analystso Voice Mail userso Voice Mail Programmer Analysts
Operations Specialist
Mark Struble education
Frequently asked questions about Mark Struble
Quick answers generated from the profile data available on this page.
What company does Mark Struble work for?
Mark Struble works for CVS Health.
What is Mark Struble's role at CVS Health?
Mark Struble is listed as Manager, Application Development at CVS Health.
What is Mark Struble's email address?
AeroLeads has found 1 work email signal at @cvshealth.com for Mark Struble at CVS Health.
What is Mark Struble's phone number?
AeroLeads has found 2 phone signal(s) with area code 480 for Mark Struble at CVS Health.
Where is Mark Struble based?
Mark Struble is based in Greater Phoenix Area, United States, United States while working with CVS Health.
What companies has Mark Struble worked for?
Mark Struble has worked for Cvs Health, Carlson Wagonlit Travel, American Express, Hewlett-Packard, and Nortel/Williams Communications/Nextiraone.
How can I contact Mark Struble?
You can use AeroLeads to view verified contact signals for Mark Struble at CVS Health, including work email, phone, and LinkedIn data when available.
What schools did Mark Struble attend?
Mark Struble holds Bachelor Of Science, Computer Science from San Diego State University.
What skills is Mark Struble known for?
Mark Struble is listed with skills including Telecommunications, Call Centers, Integration, Telephony, Acd, Call Center, Troubleshooting, and Business Analysis.
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