Arizona Operations Manager
Current*Technology utilized - AppFolio, Quickbase, Renowalk, CompanyCam, Microsoft Office, Rently, Google Sheets/Documents *Recruit and interview candidates for the Field Coordinator position*Provide mentoring, training, coaching to field coordinators on company apps used to take pictures, track time, track expenses, changes, and maintaining quality control*Strive for consistency in best processes and methods, track time spent to complete quality control inspections of assets, improve efficiency at each property visit, increase the frequency of quality control visits to assets to achieve better than the industry standard for future maintenance expenditures*Provide field coordinators the tools needed to be a house mechanic and train the field coordinator to complete simple house mechanic tasks including the installation of smart technology *Follow up with assigned contractors when property visits by field coordinators indicate estimated completion date will need to be revised*Receives estimates and investors approval on change orders and report what impact completion will have on rent ready status *Develop processes to help minimize menial tasks and improve field coordinators, maintenance managers and tenant managers satisfaction in their positions*Oversee all field coordinators progress reports, quality inspection reports and pictures taken, the operations manager reviews subjective decisions made by field coordinators on all asset’s safe, functional, habitable condition for a timely delivery to marketable status*After asset is marked rent ready market condition property visits continue weekly before the pre-move-in-inspection is completed and very few issues if any should be found, if they are, a work order will be created for RENU maintenance department*Several subjective decisions are made daily, documenting what is seen is critical *Process, guidelines, tracking and reduction of turnover days
