Systems Analyst
- Client-facing production support of the Investment Operations Outsourcing (IOO) platform, across numerous applications and data interfaces, requiring a broad spectrum of business-focused knowledge in trade capture, accounting, data management and client reporting- Responsible for any subsequent system enhancements and modifications- Product knowledge including fixed income, equity, and derivatives- Business Change Management – assigned to a diverse range of projects of varying priorities, relating to both client customisation and bank-wide capital projects, following the SDLC process - Examples of projects undertaken include role out of new investment products, existing process optimisation, Front Office reconciliation, customised client reporting interfaces- Preparing and providing project plans and status reports- Pre-sales: attendance at pre-due diligence meetings to board level. Presenting the IOO technical platform and documenting any areas of divergence with client requirements- New client onboarding: acting as a client technology lead for new client implementations across EMEA, NA & APAC regions. Attendance at client kick-off meetings- Participation in operating model recommendations and preparation and monitoring of development matrices. Primary communication point for technology to overall project governance. Ensuring business requirements are complete, as needed to enable application team engagement- Coordinating development efforts, assisting with UAT/Client end to end testing, and facilitating successful implementations and data migrations - Preparing support documentation to include any regional specific needs. Coordinate and track any regional infrastructure work needed to support the region