Markus Caban Email & Phone Number

Managed multiple tables and tasks simultaneously in a fast-paced environment, ensuring timely and accurate order deliveryTrained new staff on system usage and service protocols, showcasing ability to convey technical information and mentor team membersLeveraged excellent communication skills to understand and address customer needs, enhancing guest satisfaction and experienceApplied analytical thinking to resolve guest complaints and issues, ensuring efficient service and high customer retentionUtilized knowledge of products to upsell and recommend items, demonstrating persuasive communication and customer insight skillsCoordinated with kitchen and front-of-house staff to ensure a cohesive team collaborationQuickly learned and utilized POS systems and other restaurant management software to streamline daily operationsMaintained accurate records of orders and payments, demonstrating attention to detail and data management skillsIdentified and implemented process improvements that enhanced service efficiency