Mark Waugh Email & Phone Number

London, England, United Kingdom

Technology strategy consulting across the European region

Sydney, New South Wales, Australia

Sydney, Australia

Third Horizon focuses on the implementation of large-scale change and business transformation initiatives. In managing complex programs, we work collaboratively with major organisations across a range of industries to execute their strategy and help deliver lasting results.As a Senior Leader within the firm’s Business Technology solutions team my focus is on helping clients transform their business through technology. I bring extensive knowledge and insight to offer clients pragmatic solutions to their most complex business issues. I enjoy helping clients gain business value by using technology to improve their engagement with customers, employees, partners, communities, and suppliers at all touch points along the journey.

Founder & DirectorElanta Pty Ltd, SydneyEstablished technology consultancy to provide tailored strategy, implementation, and CIO services to organisations, including Bauer Media, FOXTEL, News Limited, News Digital Media, InterContinental Hotel Sydney, Maximus International, Air International, Accenture, KPMG. Secure new business, negotiate contracts, and oversee all aspects of client engagements.Examples of Major Engagements:FujiXerox – Project Manager, USYD Software Recovery ProjectLine responsibility for the recovery and stabilisation of the University of Sydney print management software implementation. Restructured project to achieve SLAs and positioned system for profitability.Led the full life cycle of the development of the PublishPartner customer portal servicing 40,000 students, 10,000 staff and University alumni (publishpartner.com.au) including transformation of onsite retail outlet to provide a consistent multi-channel customer experience: catalogue, sales, customer service, order fulfilment, financial tracking & reporting.Australian Consolidated Press (ACP) – Transformation ManagerUntangled ACP from ninemsn, positioning it to be a standalone entity with revenue growth of $5-10m in advance of sale to Bauer Media in October 2012.FOXTEL – IT StrategistWorking with the CIO, developed the 3-year IT Strategy across all business units; identified cost-saving initiatives and increased employee collaboration and productivity.News Ltd & News Digital Media (NDM) – Deputy to the CTOLine and budget accountability for the recovery and successful outcome of a series of strategic and distressed projects.

Adviser to CTO on strategy and implementation.Project management of strategic projects.

Technology strategist.Consultant of Transformation Project.

• Business & IT Strategy development and implementation • Executive management and entrepreneurial experience in innovative and strategic initiatives • Project Excellence – project management, methodology, business process design, implementation, benefits realisation • Staff Management, motivation, mentoring and leadership capabilities • Vendor Relations – contract negotiation and management • Extensive Change Management experience • Customer Relationship Management strategy development and implementation • Fiscal planning, budgeting and cost management• Incorporation of Information Security requirements into business processes and plans

• Entrepenurial - identifying and developing client opportunities• Management of client relationships• Developing and managing successful sales proposals • Management of client engagements• Thought leadership development

Master Of Business Administration - Mba

Activities and Societies: Bond University Rugby, MBA Social Club PresidentDean's Bursary for academic achievement

Bachelor Of Science (B.Sc.), Computer Science

Education record