I am a tireless proponent of transformations. As a Church Reimagining Consultant, I engage design-thinking methodologies such as Empathy Mapping, Strategic Inquiry, and Ministry as Metaphor to help faith-based organizations uncover fresh thinking about their future.As a Customer Experience Designer, I developed robust and comprehensive initiatives to drive cultural transformation through customer-centricity. As a Workplace Consultant I collaborated with designers and architects, transforming space to help people work, heal, and learn better. I am a dynamic, creative, and results-oriented leader with a record of successfully engaging with designers, customer experience professionals, and organizational teams to ensure an elevated customer experience. I am passionate about strategic change. I am a hands-on professional, knowledgeable in theology, polity and contemporary challenges facing churches and non-profits. I am comfortable creating thought leadership content, moderating workshops, public speaking, and leading engagements with leaders, employees, congregations, and customers.Specialties include:Design Thinking | Thought Leadership | Church Growth | Human Centered Client Experience Design | Employee Engagement | Story Teller | Client Experience Strategy | Workshop Facilitation | Client Experience Mentor | Systems Thinking | Workplace Strategy | Organizational Culture | Art of Inquiry | Contract Furniture Applications\Solutions