Mark Cravens Email & Phone Number

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

• As a Sales Solution Specialist, I specialize in understanding how to apply current and emerging technologies to meet the operational needs of our clients while minimizing risk.I consult with all new clients is to.
• Utilizing client’s current equipment and provide IT solutions to improve efficiency and workflow.
• Continually seek out improved solutions for clients, that will lower costs or increase production while continuing to minimize ever-changing risk.
• Prepare and deliver technical presentations explaining products or services to prospective customers.
• Confer with customers and engineers to assess equipment needs and to determine system requirements.
• Collaborate with the Engineering and Support teams to understand customer requirements and provide precise client and industry-based solution support.

Coordinate Fiber installation for customers in bulk accounts. Use penetration and regression analysis to determine properties for marketing event locations. Use reporting to create penetration details about strategic properties pertaining to retention. Assist in coordinating and forecasting required equipment for bulk deployments. Communicate with Account.

Execute sales leadership position, training and coaching employees to maximize performance metrics. Chosen to relocate twice to assist various locations. Maintain a weekly coaching log to track activities and areas for improvement. Assist with merchandise setup to improve customer interaction and sales. Contribute to all facets of all inventory controls.

Earned promotion to Retail Store Manager after just two months with company, based on demonstrated ability to train associates effectively. Managed multiple-unit accounts while handling all store operation functions, including inventory, cash handling, hiring process, logistics, customer care, and more. Held monthly training classes for customers regarding.

Oversaw a team of employees selling computer and accessory items, providing leadership and training to all team members. Handled customer inquiries and issues, providing a top caliber level of service. Catalyzed significant increase in department revenue by implementing exceptional consultative selling techniques. Replicated knowledge and abilities among.

Managed a team of 35 direct reports executing multi-unit sales for businesses and other organizations. Mentored employees, created and administered trainings locally and regionally, prospected and closed new businesses, and handled arising customer issues. In charge of all store inventory and facility operations. Created business plans and sales.

Bachelor’S Degree, Management Information Systems Concentration Information Security, 3.48

Activities and Societies: Omicron Delta Epsilon M.I.S.A.

Business Administration And Management, General, 3.75

Broadcast Journalism, 3.8

Activities and Societies: Honors