Senior Director, Sales Operations, The Outfitters By Lands' End
Responsible for all sales operations in a $300M+ B2B business at Lands' End. Led 75+ person team and a $5M+ budget focused on efficiently supporting direct sales teams, implementing new customer programs and driving on-going customer engagement for 10,000+ customers, including dozens of large, national account relationships with Fortune 500 companies. Played a lead role in winning and implementing a uniform program for 80,000+ employees at Delta Air Lines. Collaborated with IT and used Agile project management to migrate 3,000+ client websites to a new platform. Revamped team goals and created change management initiatives that improved client satisfaction and drove annual labor savings of 7%.