I am a punctual, hard-working, and self-driven individual who can easily accommodate to the needs of any client/employer. I have over 6 years of combined experience as an audio engineer, music producer, video editor, social media developer, podcast engineer, and customer service specialist. My attention to detail and passion for delivering the best possible product makes me a valuable asset for any project I am given.
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Podcast ProducerHub 1111 Oct 2020 - PresentScottsdale, Arizona, United States~ Record podcast sessions using Rodecaster Pro multichannel mixing board paired with Rode PodMic's.~ Edit audio and video using industry standard Adobe Creative Suite.~ Upload and share finished projects to YouTube, Apple Podcasts, Spotify, and several others.~ Organize recording, editing, and uploading schedules/deadlines to streamline workflow.~ Schedule meetings with clients for podcast show. -
Senior Customer Care AgentPetsmart May 2019 - Jun 2020~ Provided desk-side and on-call support for team members regarding computer systems or general knowledge regarding business operations.~ Met regularly with team members to discuss performance, strategies, and goals to ensure we were staying on track as a team for our monthly metrics review.~ Orchestrated team meetings to give overall input regarding team metrics, discuss upcoming events, and ways to improve performance metrics.~ Built team member relationships through collaboration and mentor-mentee connections.~ Communicated professionally with customers via phone or email regarding PetSmart services or technological support, always ensuring the highest standard of customer service was provided.~ Proficient in data entry and transfers within a time restrictive setting.~ Hard working and committed to maintaining high performance metrics.~ Became accustomed to flexibility within a rapid paced and evolving work environment.
Mark Wetzel Education Details
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Computer/Information Technology Administration And Management
Frequently Asked Questions about Mark Wetzel
What company does Mark Wetzel work for?
Mark Wetzel works for Hub 1111
What is Mark Wetzel's role at the current company?
Mark Wetzel's current role is Podcast Producer at Hub 1111.
What schools did Mark Wetzel attend?
Mark Wetzel attended Glendale Community College.
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