Mark Whaler Email & Phone Number

Nottingham, England, United Kingdom

Newark, England, United Kingdom

In November 2017 I came across the opportunity to merge QNSs' client base and services with Active8 Manager Technologies Limited (a large Managed Service Provider). The aim was to help grow the business into verticals that QNS had thus far been unable to gain traction whilst continuing to support the existing client base. By joining efforts, we have been able to achieve more than either company could have alone. After the successful merger, I took on the role of Business Development Manager / IT Consultant which, in the main, provides me with all the same opportunities and enjoyment as when I was running QNS independently, albeit no longer at Director level. Throughout my time with Active8 I have been pivotal in developing vertical market opportunities, leading to a significant uplift in contact bids won. Since the outset of the Covid-19 crisis, businesses requirements for additional IT infrastructure has dramatically increased, including the need for servers, PCs, VPNs, router configuration, VoIP deployments and printing systems which has enabled me to get on the ground and facilitate ease of access to these services for new and existing clients.

Lincoln, England, United Kingdom

In June 2007 I established Quality Network Services Limited with a business partner whom I had worked with for many years. Besides being directly accountable for the business, I sort, qualified and won contracts for hardware and software whilst developing vertical market opportunities.

Lincoln, England, United Kingdom

During my time with AYS Systems I was responsible for many large contracts and wins, including one of the largest charity housing associations in the country.

Lincoln, England, United Kingdom

Whilst at Servo PLC (formally The Computer Centre (Peterborough Ltd) I sold a wide range of PC hardware, software, peripherals, systems solutions and services (including hardware maintenance, software support and consultancy) to small, medium and large organisations. I built key areas of specialised knowledge including the delivery of total system solutions which were typically based on Compaq or IBM hardware with Windows NT Sever of Netware based operating systems. My biggest achievement whilst with Servo was account managing Cargill PLC who are the largest privately owned organisation in the world. I developed over 1 million pounds (gross) worth of business, with an actual margin of £148,000.

Lincoln, England, United Kingdom

Alongside the day to day activities of managing the store, I had the opportunity to undergo a Management Development program that was run by Dixons. I also qualified as an NVQ (National Vocational Qualifications) assessor for retail development which provided me with the opportunity to develop staff from 40 local stores and demonstrate, understand and above all else sell business centre equipment such as PCs, printers and software.

Gainsborough, England, United Kingdom

My core duties at Merlin Computer Systems included the normal retail management tasks such as employment and management of staff, staff training, stock ordering, customer service, merchandising and developing repeat custom. Although only working with the business for a year, I exceeded all projected targets and achieved £170,000 + (gross) with a margin of near 40%.

Lincoln, England, United Kingdom

With Silverwood Management I travelled the whole of the United Kingdom installing practice management systems and a bespoke insurance medical system for doctors. Installations involved computer networks (Novell) cabling (make before break, power points, trunking / conduit), stand along PCs, printers, fax machines, modems and software. I was also responsible for onsite training of the surgery's staff, along with organising and scheduling of jobs. Silverwood went into liquidation in 1990, meaning I needed to seek opportunities elsewhere.

Lincoln, England, United Kingdom

During my first role leaving sixth form I held many duties including sales, merchandising, hitting key SLAs, KPIs and targets and began building my industry based product knowledge. I left Dixons in 1989 having been headhunted by Silverwood Management Ltd.