Mark Wheat, Realtor® Email & Phone Number

Exton, Pennsylvania, United States

Greater Philadelphia Area

• Responsible for the build out, marketing, opening and operation of Plasma Donation Center.
• Grew revenue from $0 to $2.5M.
• Manage the daily operations, supervising operations and quality control, and ensure compliance with all applicable policies and state and federal regulations, FDA approved Standard Operating Procedures, OSHA, CLIA, and.
• Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
• Successfully passed Food and Drug Administration (FDA), European Medicines Agency (EMA), and Internal Compliance audits.
• Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed.

Greater Philadelphia Area

• General Manager-Dual Centers, Newtown Square and Radnor, PA (01/2015 - 12/2015) Responsible for the build out, marketing, sales, operations, and performance of two new center openings (NCO) in the Philadelphia Region.
• Grew revenue from $0 to $3.2M.
• Recipient of Gold Service Award for Newtown Square Centerfor Q1 2105.
• Recipient of Gold Service Award for Radnor Center for Q2 2105
• Expanded Commercial Broker relationships and developed web listing partnership.
• Utilized consultant approach with clients to identify upsell opportunities and referrals.General Manager, Blue Bell, PA (12/2012 - 12/2014)Responsible for build out, marketing, sales, operations, and performance of NCO.

Center Valley, PA

• Sales position within D&B’s Federal Government Solutions Group responsible for: establishing and building account relationship with key decision makers; understanding the customer’s business goals, operations.
• Recipient of GovWOW 100% Club award in 2010. Sole member of group to surpass target of $3.0M.
• Exceeded quota obtaining 150% of target for May 2012.
• Successfully implemented new delivery platform in Q1 2012 with all customers, resulting in increased transactional sales of approximately 15 %
• Established new markets

Center Valley, PA

• Sales position within D&B’s Strategic Group, responsible for driving transactional spend and generating new business within the financial services vertical.
• Consistently achieved or surpassed quarterly objectives for the portfolio (5 out of 5 quarters)
• Generated new business by establishing new markets.
• Achieved sales goals by strategically building relationships with key decision makers and executing actionable account plans
• Aquired and educated over 300 new users on the effective application of D&B solutions utilizing one-on-one and webinar training sessions resulting in increased transactional sales of approximately 20 %
• Recipient of Strategic Group 100% Club award in 2007

Exton, PA

• Responsible for growing revenue through the sales of complex Voice, Data, Internet and CPE products.
• Successfully sourced multiple sales leads and converted them to new business by evaluating and understanding clients business goals and challenges.
• Consistently exceeded sales quota
• Proactively introduced promotions, products and services that would bring value to customer’s business

Downingtown, PA

• Served as key contributor in the development, review, assessment, and validation of cost / schedule baselines for plant environmental programs and capital line item projects.
• Led Membrane Bio-Reactor pilot for plant, determined ineffectiveness and saved over $1.2M in capital expenditures.
• Managed Capital and / or Process Upgrade Projects to stay within defined budget.
• Developed recommendations for capital equipment purchases to streamline processes.
• Created standard operating procedures for the plant resulting in 15% reduction of lab man hours

Coatesville, PA

• Managed the Client Support Group call center operations in support of commercial customers and entire Exelon fleet.
• Managed customer relationship ($2.5M - $3.5M annual revenue)
• Provided resolution of critical client issues
• Created and revised Standard Operating Procedures, Nonconformance Reports, and performed Self-Assessments in order to maintain high Quality Program
• Managed the Measuring and Test Equipment Standardization Program for entire Exelon Nuclear fleet
• Responsible for the quarterly satisfaction feedback surveying of customers, processing data, reporting of results to the senior management team.

Coatesville, PA

• Responsible for the control and reduction of Exelon Nuclear’s Measuring &Test Equipment.
• Reduced instrument levels from 20,000 to 11,200 resulting in an annual calibration savings of $1.8 million for Exelon Generation
• Developed and implemented the “Just In Time” Shared Inventory program for Exelon
• Developed the M&TE Leasing Program for PowerLabs internal and external customers

West Chester, PA

King Of Prussia, PA