Customer Success Manager
Current
Jul 2024 - Present
AeroLeads people directory · profile
Mark Heffernan Email & Phone Number
Customer Success Manager, Marketing Cloud at Salesforce
at
Salesforce
2 work emails found
@salesforce.com
5 phones found area 770, 404, and 415
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager, Marketing Cloud at Salesforce
Location
Atlanta, Georgia, United States
Company size
Who is Mark Heffernan? Overview
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Quick answer
Mark Heffernan is listed as Customer Success Manager, Marketing Cloud at Salesforce at Salesforce, a with 1 employees, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at salesforce.com, phone signal with area code 770, 404, 415, and a matched LinkedIn profile for Mark Heffernan.
Mark Heffernan previously worked as Customer Success Manager at Salesforce and Senior Technical Account Manager at Salesforce. Mark Heffernan holds Bachelor Of Science (B.S.), Hospitality And Tourism Management from Virginia Tech.
Company email context
Email format at Salesforce
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{first_initial}{last}@salesforce.com
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AeroLeads found 2 current-domain work email signals for Mark Heffernan. Compare company email patterns before reaching out.
Profile bio
About Mark Heffernan
Mark Heffernan is a Customer Success Manager, Marketing Cloud at Salesforce at Salesforce. He possess expertise in sales, sales operations, customer service, account management, sales management and 19 more skills. He is proficient in Spanish.
Listed skills include Sales, Sales Operations, Customer Service, Account Management, and 20 others.
Current workplace
Mark Heffernan's current company
Company context helps verify the profile and gives searchers a useful next step.
Salesforce
9 roles
Mark Heffernan work experience
A career timeline built from the work history available for this profile.
Senior Technical Account Manager
Aug 2023 - Sep 2024
Solutions Architect, Associate Principal
Apr 2023 - Aug 2023
Senior Pardot Success Guide
Feb 2020 - Mar 2023
Pardot Success Specialist
Pardot offers a software-as-a-service marketing automation platform that allows marketing and sales departments to create, deploy, and manage online marketing campaigns that increase revenue and maximize efficiency. As a Success Specialist, I empower marketers with lead nurturing, lead scoring, and ROI reporting advice to generate and qualify sales leads, shorten sales cycles, and demonstrate marketing accountability.• Work with customers to achieve their marketing goals by providing Pardot strategy, marketing automation best practices, and industry trends• Consult clients on Pardot’s platform features which include: CRM integration, email marketing, lead nurturing, lead scoring and ROI reporting to help marketing and sales teams work together to generate and qualify sales leads, shorten sales cycles, and demonstrate marketing accountability
Nov 2017 - Feb 2020
Business Development Representative
• Conducted in-depth cold calls and discovery meetings to schedule value-add conversations with new and existing customers.• Worked closely with Account Executives and Regional Vice Presidents to create targeted strategies and messaging to drive new business opportunities.
Sep 2016 - Oct 2017
Sales Development Representative
• Responsible for qualifying inbound leads and creating opportunities to populate Account Executives’ pipeline • Sourced over $4MM in qualified opportunities with $357K in closed opportunities• Elected Team Lead in 6th month of tenure• Interview Team member, helped grow team including mentoring new hires• Worked closely with Account Executives to follow opportunities and learn Salesforce playbook
Jul 2015 - Sep 2016
Distributor Specialist
Responsible for developing business opportunities and expanding product lines at distributor level within the states of Georgia, North and South Carolina. Represent over 300 products. Develop and maintain strong relationships with distributor partners and end users. Network with potential customers within trades organizations to build successful business to business relationships. Organize and prepare presentations for distributor partners. Provide sales support, conduct sales presentations and product samplings, and negotiate pricing with distribution.Learn and execute new sales training and products with distribution. Leverage Challenger training -Teach, Tailor and Take control of sales presentations to show value as a true consultant.
May 2011 - Jun 2015
Manager Training Program
Ocean Properties Hotels Resorts And Affiliates
Bar Harbor Regency Holiday Inn Resort in Maine. Largest hotel in Maine at 260 rooms. Seasonal property. Front Desk ManagerHilton Albuquerque. 260 room. Front Desk/Housekeeping Manager
May 2010 - Feb 2011
Team & coworkers
Colleagues at Salesforce
Other employees you can reach at salesforce.com. View company contacts for 1 employees →
PS
Prasad Shetty
Colleague at SalesforceDublin, County Dublin, Ireland
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AK
Arun Kumar Thumma
Colleague at SalesforceSterling, Virginia, United States
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PM
Prajwal Moses
Colleague at SalesforceMysore, Karnataka, India
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FC
Frank Cervarich
Colleague at SalesforceWashington, District Of Columbia, United States
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IM
Isabel Meyercord
Colleague at SalesforceNew York City Metropolitan Area, United States
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FO
Fernando Ordaz
Colleague at SalesforceMexico City, Mexico
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SM
Sandeep Malavathu
Colleague at SalesforceSan Francisco Bay Area, United States
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RB
Ruchi Bharti
Colleague at SalesforceHenrico, Virginia, United States
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PB
Parker Blackburn
Colleague at SalesforceAustin, Texas, United States
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AW
Ankit Walia
Colleague at SalesforceDelhi, India
View →
Prasad Shetty
Colleague at SalesforceDublin, County Dublin, Ireland
View →
AK
Arun Kumar Thumma
Colleague at SalesforceSterling, Virginia, United States
View →
PM
Prajwal Moses
Colleague at SalesforceMysore, Karnataka, India
View →
FC
Frank Cervarich
Colleague at SalesforceWashington, District Of Columbia, United States
View →
IM
Isabel Meyercord
Colleague at SalesforceNew York City Metropolitan Area, United States
View →
FO
Fernando Ordaz
Colleague at SalesforceMexico City, Mexico
View →
SM
Sandeep Malavathu
Colleague at SalesforceSan Francisco Bay Area, United States
View →
RB
Ruchi Bharti
Colleague at SalesforceHenrico, Virginia, United States
View →
PB
Parker Blackburn
Colleague at SalesforceAustin, Texas, United States
View →
AW
Ankit Walia
Colleague at SalesforceDelhi, India
View →
1 education record
Mark Heffernan education
-
Virginia Tech
FAQ
Frequently asked questions about Mark Heffernan
Quick answers generated from the profile data available on this page.
What company does Mark Heffernan work for?
Mark Heffernan works for Salesforce.
What is Mark Heffernan's role at Salesforce?
Mark Heffernan is listed as Customer Success Manager, Marketing Cloud at Salesforce at Salesforce.
What is Mark Heffernan's email address?
AeroLeads has found 2 work email signals at @salesforce.com for Mark Heffernan at Salesforce.
What is Mark Heffernan's phone number?
AeroLeads has found 5 phone signal(s) with area code 770, 404, 415 for Mark Heffernan at Salesforce.
Where is Mark Heffernan based?
Mark Heffernan is based in Atlanta, Georgia, United States while working with Salesforce.
What companies has Mark Heffernan worked for?
Mark Heffernan has worked for Salesforce, Offprem Technology, Kimberly-Clark Corporation, and Ocean Properties Hotels Resorts And Affiliates.
Who are Mark Heffernan's colleagues at Salesforce?
Mark Heffernan's colleagues at Salesforce include Prasad Shetty, Arun Kumar Thumma, Prajwal Moses, Frank Cervarich, and Isabel Meyercord.
How can I contact Mark Heffernan?
You can use AeroLeads to view verified contact signals for Mark Heffernan at Salesforce, including work email, phone, and LinkedIn data when available.
What schools did Mark Heffernan attend?
Mark Heffernan holds Bachelor Of Science (B.S.), Hospitality And Tourism Management from Virginia Tech.
What skills is Mark Heffernan known for?
Mark Heffernan is listed with skills including Sales, Sales Operations, Customer Service, Account Management, Sales Management, Marketing Strategy, Marketing, and Business Development.
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