Mark Wickett Email & Phone Number

Adelaide, Sa, Au

Adelaide, Sa, Au

Adelaide, South Australia, Australia

Responsible for the direction and operation of the Data & Analytics team that enables the decision-makers in the Kelsian Group and its subsidiaries with accurate information and meaningful insights.The role focuses on the creation and delivery of a Group Data Strategy and will lead the development and execution of data-driven initiatives.

Adelaide, South Australia, Australia

Adelaide, Australia And Gloucester, United Kingdom

Providing risk and change management consultancy to financial services; creating media for education and business.Working with major financial services providers in account management, IT transformation projects, change management and operational excellence programs.Design, create, shoot, edit and post-produce videos for organisations large and small, theatre companies and high schools.

Dublin, Ireland

Working with more than 700 staff across a hundred teams within the Banking and Credit Management arm of a global asset services organisation, based in two locations in the Republic of Ireland.Responsible for educating, supporting and encouraging business champions to take charge of a change management and operational excellence program; building relationships with leaders and their teams, working alongside them to understand their policies, processes and systems; their efficiencies and… Show more Working with more than 700 staff across a hundred teams within the Banking and Credit Management arm of a global asset services organisation, based in two locations in the Republic of Ireland.Responsible for educating, supporting and encouraging business champions to take charge of a change management and operational excellence program; building relationships with leaders and their teams, working alongside them to understand their policies, processes and systems; their efficiencies and constraints; innovations and frustrations. Responsible for reviewing current activities and defining standards, incorporating into software tool and operational excellence methodology to quantify waste, improve efficiency and increase staff engagement. Show less

Adelaide, South Australia, Australia

Co-ordinating arts reviews for a national magazine and website, working with a talented team of critics reviewing live performing arts in South Australia all year round.

Adelaide, South Australia, Australia

Reviewing live performing arts in South Australia for publication in a national magazine and website.

Adelaide, South Australia

Liberating the organisation's unique data, making the right insights available at the right time to the organisation's people, its partners, and its customers.Embracing the principles of privacy and consent for all data.Curating the organisation's dataset.Optimising automation through the delivery of insights.

Adelaide, South Australia, Australia

Managing the annual and ongoing strategic planning of leadership and board through a scale-up period of growth.Guiding leaders in aspirational product, delivery and operational design, translating operational models into financial forecasts.Program manager for a suite of accelerated development initiatives.Ongoing evolution of the leadership and organisational operating rhythm.Collaborating with leaders in defining, rolling out and measuring the performance of… Show more Managing the annual and ongoing strategic planning of leadership and board through a scale-up period of growth.Guiding leaders in aspirational product, delivery and operational design, translating operational models into financial forecasts.Program manager for a suite of accelerated development initiatives.Ongoing evolution of the leadership and organisational operating rhythm.Collaborating with leaders in defining, rolling out and measuring the performance of their teams through OKRs, set at organisation and team levels.Set up a governance tool for the distribution of Board-level reports and submissions, ensuring confidentiality of sensitive information, working with the Board members to encourage its adoption. Show less

Adelaide, South Australia, Australia

Delivered strategic projects in: business continuity planning; re-focused board-level management information and re-engineered process from month-end to board meeting; reset operating rhythm for leadership meetings and processes; assessed and delivered financial forecasting tool

Sydney, Australia

Contracted to a change management consultancy, working with ten teams within a Life Insurance business, from quotes and new applications, through underwriting and data integrity, then to policy services and claims. Responsible for reviewing current activities and defining standards, incorporating into software tool and educating leaders on methodology to improve efficiency and productivity. Supporting leaders and their teams throughout the change process, over a four month on-site period.

Gloucester, United Kingdom

Contracted to the Unsecured Lending - Collections & Recoveries team at TSB Bank plc, I provided assurance of credit risk strategies, policies and the quality of their associated data. Designed and validated process emulators for the unsecured credit product portfolio in customer management and collections & recoveries. Project managed the overall process from data sampling to quality diagnostics, ensuring an auditable, reusable suite of processes and tools for multiple testing phases. Worked… Show more Contracted to the Unsecured Lending - Collections & Recoveries team at TSB Bank plc, I provided assurance of credit risk strategies, policies and the quality of their associated data. Designed and validated process emulators for the unsecured credit product portfolio in customer management and collections & recoveries. Project managed the overall process from data sampling to quality diagnostics, ensuring an auditable, reusable suite of processes and tools for multiple testing phases. Worked across multiple sites in two countries, with business and technical staff at all levels - educating, informing, supporting, negotiating - and calming! Show less

Gloucester, United Kingdom

Contracted to the Secured Risk team at TSB Bank plc, managed an Account Management team in the provision of data, information and insights to Credit Risk and other areas of the organisation.Key achievements included:Re-design of core Risk Appetite reports for Mortgages, to provide immediate understanding of current positions, trends and areas of concern; adopted across the Credit Risk division, and adapted to other reports to CEO level;Enhancing the data quality reporting for the… Show more Contracted to the Secured Risk team at TSB Bank plc, managed an Account Management team in the provision of data, information and insights to Credit Risk and other areas of the organisation.Key achievements included:Re-design of core Risk Appetite reports for Mortgages, to provide immediate understanding of current positions, trends and areas of concern; adopted across the Credit Risk division, and adapted to other reports to CEO level;Enhancing the data quality reporting for the key monthly reporting cycle;Leading the team in the migration program, to move the existing data and process into new, purpose-built systems, including internal promotion of the benefits of change;Designing a process to combine UK property sales with the bank's, plotting the comparisons on maps for easy production, presentation and interpretation;Professional and personal development of risk analysts, from recruitment to promotion. Show less

Adelaide, Australia

Telling stories through television, cinema and theatre; presenting to corporate, educational and cultural audiences.Combining my creative and business skills to design, manage and create short films from concept to distribution; to train, educate, inform and entertain audiences.Working with businesses and government agencies undergoing change, producing films to stimulate learning and encourage engagement; school drama departments who want to incorporate film into high school… Show more Telling stories through television, cinema and theatre; presenting to corporate, educational and cultural audiences.Combining my creative and business skills to design, manage and create short films from concept to distribution; to train, educate, inform and entertain audiences.Working with businesses and government agencies undergoing change, producing films to stimulate learning and encourage engagement; school drama departments who want to incorporate film into high school education; and theatre companies, specialising in the design of audio-visual presentations within a live performance, including the installation and operation of video projection equipment. Show less

Adelaide, Australia

Leading the Data Risk Management stream for the bank's Basel 2 Achieving Advanced Accreditation program – to create a framework and transform it into working policies and processes: influencing the program to adopt data risk management to ensure consistency and minimise risk; conducting a detailed gap analysis for critical risk data elements across all products and channels and throughout the customer lifecycle – determining data quality and controls, then recommending next steps to improve… Show more Leading the Data Risk Management stream for the bank's Basel 2 Achieving Advanced Accreditation program – to create a framework and transform it into working policies and processes: influencing the program to adopt data risk management to ensure consistency and minimise risk; conducting a detailed gap analysis for critical risk data elements across all products and channels and throughout the customer lifecycle – determining data quality and controls, then recommending next steps to improve data; managing business analysts and a project manager within the program, as well as customer data governance officers in the day-to-day business operations; establishing robust controls around the provision of data to be used in risk analytics, to ensure the ongoing quality of information used; marketing a cultural shift in the bank’s approach to data, whilst overseeing the implementation of policies and processes to effect that change. Show less

Adelaide, Australia

Developed the data governance function from a data remediation team focussing on customer data quality. Led industry participation in information management: active member of Australian financial services forum; researched and wrote company response to regulator-issued practice guide on the management of data risk. Proactive in data management activities within organisation: embedded team members within critical projects to implement governance processes and policies; stakeholder in ongoing… Show more Developed the data governance function from a data remediation team focussing on customer data quality. Led industry participation in information management: active member of Australian financial services forum; researched and wrote company response to regulator-issued practice guide on the management of data risk. Proactive in data management activities within organisation: embedded team members within critical projects to implement governance processes and policies; stakeholder in ongoing improvements to "single customer view". Show less

Adelaide, Australia

Established the Information Management function, working alongside the Head of the department, and took on a senior management position for three customer-facing business teams: designed and implemented the department's strategy for BI and data governance; re-aligned roles and responsibilities to strategy; streamlined the business information request process to improve customer response times; and developed a data governance framework for the bank, establishing authority and trust from all… Show more Established the Information Management function, working alongside the Head of the department, and took on a senior management position for three customer-facing business teams: designed and implemented the department's strategy for BI and data governance; re-aligned roles and responsibilities to strategy; streamlined the business information request process to improve customer response times; and developed a data governance framework for the bank, establishing authority and trust from all business areas. Show less

Adelaide, Australia

Project manager for the ongoing enhancements to processes and systems undertaking balance sheet management and funds transfer pricing across the organisation. Working closely with Treasury and Management Accounting functions; and facilitating software development with an international vendor.

Adelaide, Australia

Led the analytical expertise for the organisation; initiated proactive customer and product analysis - not just from a risk perspective

Auckland, New Zealand; Sydney, Australia

(was called Baycorp Advantage at the time of employment)

Bradford, United Kingdom

Equifax Secure (online authentication) and Equifax Europe (development and delivery of credit risk management information systems)

Nottingham, United Kingdom

Business support in the development of commercial software to construct credit risk scorecards.