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An accomplished business development, operations and marketing leader with an array of corporate skills in the areas of sales operations, sales team management, client acquisition and retention, and program management.Results-driven professional with successful history of increasing client’s revenues and marketplace value. Skilled manager with proven record of translating strategic plans into successful programs. Motivational leader and valued team contributor who consistently meets commitments with integrity.Hands-on problem-solver who improves results through effective strategy development, implementation, and execution. Comprehensive experience in client-facing roles in variety of industries.Specialties:Client Acquisition & Retention • Account Management • Strategic & Operational Planning • Business Development • Leadership & Relationship Building Skills • Program Management • Marketing Communications • Budget Management • Coaching & Training • Recruiting & Team Building
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Senior Manager Of New Business DevelopmentHarris Beach Pllc Sep 2018 - Feb 2024Pittsford, Ny
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Manager Of ProposalsHarris Beach Pllc Feb 2015 - Sep 2018Pittsford, Ny
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Business Development ManagerNixon Peabody Llp Oct 2006 - Apr 2014Developed and executed sales and marketing initiatives designed to bring value to clients and drive growth, with focus on three upstate New York offices. Lead team of managing partners, attorneys and select client-service teams, developing and implementing programs and events. Created individual practice development plans, providing tailored sales coaching and training for attorneys. Developed clear, concise and effective pitch materials, advancing cross-selling activities and growing existing client relationships or converting prospects to new clients. Created and maintained sales collateral and website content, conveying consistent brand message and practice group information. Partnered with media relations team, identifying and developing opportunities to promote attorney and firm success stories. Coordinated advertising strategy for local, regional and media outlets, overseeing ad space reservation to design and execution, disseminating information on programs, events and sponsorships. Managed annual marketing budget for each office, delivering 100% of initiatives at or below planned expenditure levels. -
Corporate Sales ManagerElement K 2002 - 2006Directed ten-person team selling a web-based training curriculum solution. Major focus was on new customer acquisition, along with support, retention and renewal of existing accounts. Reviewed key team metrics and implemented adjustments as needed. Created unique product bundles and cross-sold to existing client base, developing sales strategies to win new business. Coached product representatives, presenting and participating in telesales calls, resulting in annual achievement of team sales and revenue targets. Presented to enterprise-wide prospect accounts via face-to-face meetings, acquiring three significant new clients. Coordinated internal resources, planning and implementing customized solutions. Developed marketing campaigns, increasing awareness and shortening sales cycle. Chosen to represent the sales organization as a member of a cross-functional corporate team. -
Operations ManagerThe Sutherland Group 1997 - 2002Managed teams in the Major Accounts and Global Accounts divisions that delivered telecoverage and technology solutions for several Fortune 500 clients. Responsible for executing the tactical engagement of client contracts in addition to managing 125+ employees. Acquired and launched new accounts representing $1M in new business. Sustained a revenue run rate of $3M four consecutive years. Consistently received high employee and customer satisfaction feedback scores. Received Chairman’s Excellence Award, Entrepreneurial Excellence Award and President’s Club Award.
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Operations ManagerDraft Direct Worldwide 1995 - 1997Developed and implemented sales, lead generation and market research programs with a team of six managers and ninety representatives in a client-driven business process outsourcing environment. Represented clients in business to business as well as business to consumer marketplaces. Also managed the in-house training, quality control and data entry staffs.
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Field Sales Support ManagerXerox Corporation 1984 - 1995Successfully directed a team of eight team managers and 250+ telemarketing representatives, supporting the national field sales organization. Managed operational aspects and issues related to process flow, hardware and software for all inbound and outbound telemarketing programs. Member of a cross-functional team designated to identify program enhancements and implement corrective measures. Appointed to Telebusiness Center Senior Staff. Qualified for President’s Club award.
Mark Shea Skills
Mark Shea Education Details
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Business Management, Marketing
Frequently Asked Questions about Mark Shea
What is Mark Shea's role at the current company?
Mark Shea's current role is Director of Business Development at Harris Beach PLLC.
What is Mark Shea's email address?
Mark Shea's email address is m.****@****ach.com
What is Mark Shea's direct phone number?
Mark Shea's direct phone number is (585)-263*****
What schools did Mark Shea attend?
Mark Shea attended State University Of New York College At Geneseo.
What skills is Mark Shea known for?
Mark Shea has skills like Leadership, Management, Sales, Marketing, Marketing Communications, Crm, Account Management, Business Development, Strategy, Marketing Strategy, New Business Development, Salesforce.com.
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