Mark Avery Email and Phone Number
Mark Avery personal email
- Valid
I am an Air Force veteran with over 8 years of experience in operational management, known for driving excellence and achieving strategic goals. My career has equipped me with a robust skill set in leading high-performing teams, managing complex projects, and utilizing data analytics to enhance organizational performance.Currently, I bring my expertise to new opportunities, focusing on leveraging my extensive background in leadership, project management, and strategic consulting to drive operational efficiency and innovation. My previous role as a Sustainment Services Flight Commander involved overseeing a diverse range of operations, managing $35M in assets, and leading 137 personnel to deliver exceptional service.Throughout my career, I have excelled in various roles such as Military Personnel Flight Commander and Content Management Manager. I have successfully implemented process improvements, driven digital transformations, and demonstrated strategic problem-solving and leadership in high-stakes environments, including deployments in Saudi Arabia and Afghanistan.I hold a Bachelor’s in Business Administration with a focus on Finance, Economics, and Entrepreneurship from the University of Guam. My professional development includes certifications in Scrum Mastery, Agile Leadership, and Project Management. I am committed to leveraging my skills to contribute to organizational success and drive meaningful growth.Skills:Leadership & Team ManagementStrategic & Agile Project ManagementData Analytics & Problem SolvingEffective Communication & CollaborationLet's connect to explore how my background and skills can add value to your organization or network.
United States Marine Corps
View- Website:
- marines.mil
- Employees:
- 72515
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Operations OfficerUnited States Marine CorpsKapolei, Hi, Us -
Sustainment Services Portfolio ManagerUnited States Air Force Mar 2023 - Sep 2024Arizona, United StatesLed Food, Fitness, Lodging, and Postal operations for Luke Air Force Base, AZ.Oversaw 137 personnel across 21 facilities and $35M in assets. Forecasted and managed expense plans and executed $4M annual budget.Produced 202K meals, 2K fitness assessments, 37K bed-nights, and 18Klbs of mail.Deployed to Saudi Arabia - Launched quality of life initiative; surveyed deployed personnel, amended base support contract. Added 33 new menu items, enhancing 264K deployment meals annually.Scrutinized $38M containerized housing unit project requirements. Identified $2.8M shortfall to leadership, securing on-time funding re-prioritization and construction for future war fighters.2023 Sustainment Services Flight of the Year, Air Force Innkeeper Award Finalists, 2023 Company Grade Officer of the 3rd Quarter, 2023 Company Grade Officer of the Year. -
Military Personnel Operations ManagerUnited States Air Force Jan 2022 - Feb 2023Arizona, United StatesLed Personnel Support (human resource) operations for Luke Air Force Base, AZ. Oversaw 42 personnel across 2 facilities responsible for servicing 7.4K Active Duty, Reserve, and civilian customers.Managed myEval evaluation application roll-out; developed local procedures, self-service guidance, and platform training sessions. Secured 92% on-time processing rate for 4.8K annual evaluations.Maximized military ID Card processing; analyzed trends, redirected manpower, drove self-service kiosk utilization. Increased service output 30%, added 118 appointments per month.Overhauled assignment procedures; projected monthly personnel relocations, initiated mass briefings for preparation and departure. Returned 2.5K man-hours annually.Led Deployed Force Support Squadron 2.0 vision; secured $4M budget, increased unit funding 90%.Evaluated and ranked as #1 of 60 Captains by deployed Wing Commander. -
Command Section ManagerUnited States Air Force Nov 2020 - Dec 2021Arizona, United StatesLed team of 12 command support staff personnel servicing 700 aircraft maintainers.Executed 27 commander-delegated administrative authorities; managed 2K personnel cases, enabling 9K F-16 and F-35 flights, 12K flying hours, and 95 pilot graduates.Developed first local unit call directory and implemented no-cost case management application; reduced Airmen calls and email inquiries by 28%.Led the base Air Force Assistance Fund Charity Campaign through Covid-19 pandemic. Raised $35K for Air Force charities.Recognized as Squadron 2021 Aircraft Maintenance Force Support Professional of the Year. -
Section Chief, Content ManagementUnited States Air Force Jun 2019 - Oct 2020Arizona, United StatesLed 13 content managers overseeing 12K article Air Force human resource knowledge base.Transformed user search experience; pushed search engine optimization and redesign with Oracle, enabled “google-esque” results list. Increased consumption rate 20%, 34M annual website hits.Drove digital transformation; leveraged robotics processing automation to automate 4 processes. Saved Personnel Center 16K man-hours annually.2020 Company Grade Officer of the 1st Quarter, 2020 Air Force Innovation award. -
Section Chief, Benefits & EntitlementsUnited States Air Force Jun 2018 - May 2019Arizona, United StatesLed 36 personnel administering 20 mission-critical programs, 15K cases per month, and distribution of $1.2B per year in Air Force benefits and entitlements.Oversaw Tuition Assistance team, executed $150M and postured to collect $1.2M in invalid payments.Drove production timeliness; leveraged CRM platform to merge data sets, generate reports, and create real-time dashboards. Reduced overdue cases 50% and saved 600 man-hours annually.Deployed to Afghanistan - Reviewed force manning requirements, revising 350 positions and validated demand signal to force providers to ensure mission-ready command. 2018 Company Grade Officer of the 4th Quarter. -
Section Chief, Operations SupportUnited States Air Force Jun 2016 - May 2018Arizona, United StatesLed 6-person Quality Assurance team surveilling for the Total Force Service Center.Contracting Officer Representative for $4.8M call center contract; monitored execution of 304K calls, 63K emails, 28K DD Form 214s annually. Sustained 24/7 customer support, 80% first contact resolution, and 95% satisfaction rating.Maintained integrity of 23 Air Force personnel programs; managed 10.3K quality assurance assessments and ensured 97% accuracy rate annually. -
Senior Research AnalystCornerstone Valuation Guam Mar 2014 - Mar 2016Researched property information for commercial property appraisers; secured property deeds, leases, maps, aerial/ground/interior photographs, and sales data.Completed first Guam real property tax valuation in 20 years; 20K residential and commercial properties valued for Dept of Revenue and Taxation.
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Client Services RepresentativeTakagi & Associates, Inc. Professional Insurance Consultants May 2012 - Sep 2013Tumon, GuamProvided client service and support for personal and commercial lines of insurance. Consulted clients regarding potential risks and available options for mitigation. Managed automobile insurance program with dealership partners.
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Theater ManagerTango Theatres Jun 2005 - Jun 2013Dededo, GuamLed daily theater operations for 17 theaters across two locations. Hired, trained, scheduled, and continuously developed staff to operate in box office, concessions, and ushering capacities. Performed cash handling, reporting, accounting, inventory, stock purchasing, digital marketing, recognition, and awards programs.
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Research AnalystCaptain, Hutapea, And Associates Nov 2011 - Mar 2012Researched property information for commercial property appraisers; secured property deeds, leases, maps, aerial/ground/interior photographs, and sales data.
Mark Avery Skills
Mark Avery Education Details
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Finance And Economics, Entrepreneurship -
John F. Kennedy High SchoolCollege Prep
Frequently Asked Questions about Mark Avery
What company does Mark Avery work for?
Mark Avery works for United States Marine Corps
What is Mark Avery's role at the current company?
Mark Avery's current role is Operations Officer.
What is Mark Avery's email address?
Mark Avery's email address is ma****@****ail.com
What schools did Mark Avery attend?
Mark Avery attended University Of Guam, John F. Kennedy High School.
What are some of Mark Avery's interests?
Mark Avery has interest in Professional Networking, Team Building, Coaching, Business Development, Technology, Well Being, Fitness, Strategic Planning.
What skills is Mark Avery known for?
Mark Avery has skills like Business Development, Strategic Planning, Team Building, Research, Customer Service, Microsoft Office, Social Media, Event Planning, Microsoft Excel, Microsoft Word, Powerpoint, Social Media Marketing.
Who are Mark Avery's colleagues?
Mark Avery's colleagues are Anthony Lloyd, Charles (Danny) Bullock, Msis, Mpm, Lssgb.
Not the Mark Avery you were looking for?
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Mark Avery
Houston, Tx4c-a-m.com, apachecorp.com, bakerhughes.com, apacheegypt.com1 (713) 2XXXXXXX
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3gmail.com, vmware.com, vmware.com
2 +165042XXXXX
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Mark Avery
Los Angeles, Ca6fatbrands.com, cox.net, applebees.com, spendifference.com, gmail.com, outlook.com5 +170221XXXXX
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3boeing.com, discovernac.org, yahoo.com
2 +131481XXXXX
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