Mark Yoder Email & Phone Number

Colorado Springs, Colorado Area

Colorado Springs, Colorado Area

Trustee on the Board of Directors for the Western Museum of Mining and Industry. Leading the Master Business Plan development effort. A five plus year, multimillion dollar investment.

Colorado Springs, Colorado Area

Operations Manager for a 93 person department. Supports all Sun products (Servers, Storage, Software, and Services) across the product life cycle from concept to retirement. This department performs the Service Readiness function for ~100 new products each quater.

Managed 10 Service Business Managers (Product Managers) engaging with Product Teams for new hardware and software products across the product lifecycle. Developed and approved Service Strategies for new products that spans Support Services, Professional Services, Managed Services, and Learning Services. Managed the services readiness activities for go or no go business decision to the Systems Product Approval Committee. Launched 51 new products with a unit ship volume of 453,827 and a 5… Show more Managed 10 Service Business Managers (Product Managers) engaging with Product Teams for new hardware and software products across the product lifecycle. Developed and approved Service Strategies for new products that spans Support Services, Professional Services, Managed Services, and Learning Services. Managed the services readiness activities for go or no go business decision to the Systems Product Approval Committee. Launched 51 new products with a unit ship volume of 453,827 and a 5 year service revenue of $154,558,426. Show less

Manage 12 engineers at 2 locations, in 2 cost centers (>$2M) designing, developing, and testing complex storage solutions that use Engenio storage products integrated together with other 3rd party products.• Senior Product Manager for TotalNET Advanced Server: interoperability solution that enables the integration of disparate computer resources into a unified network – regardless of client operating systems (Windows, Macintosh, NetWare or Unix clients)• Produced 42 technical white… Show more Manage 12 engineers at 2 locations, in 2 cost centers (>$2M) designing, developing, and testing complex storage solutions that use Engenio storage products integrated together with other 3rd party products.• Senior Product Manager for TotalNET Advanced Server: interoperability solution that enables the integration of disparate computer resources into a unified network – regardless of client operating systems (Windows, Macintosh, NetWare or Unix clients)• Produced 42 technical white papers, installation and configuration guides, best practices guides, and sales tools• Developed Solutions Roadmap of pre-sales and post sales collateral that changed the sales focus from product to solution marketing and selling. Solutions Roadmap received high praise from Worldwide Sales Force• Wrote business case and implementation plan to increase investments in solution engineering. Resulted in crease capacity to build more technical collateral Show less

Gowden Technologies Technology leader in the hospitality industry and Grand Slam Communications (Start-Up)Opened up new market segment for this two-year-old converged communication value added reseller of Cisco telephony solutions. Added the public sector as a target area for this voice (VoIP), data, and video (Video on Demand (VoD), CCTV, IPTV) system integrator. Designed and created public sector marketing and sales collateral to include, customer letters, presentations, brochures, web… Show more Gowden Technologies Technology leader in the hospitality industry and Grand Slam Communications (Start-Up)Opened up new market segment for this two-year-old converged communication value added reseller of Cisco telephony solutions. Added the public sector as a target area for this voice (VoIP), data, and video (Video on Demand (VoD), CCTV, IPTV) system integrator. Designed and created public sector marketing and sales collateral to include, customer letters, presentations, brochures, web pages, white papers, and informational packets. Generated target customer lists for two market segments, hospitality and public sector. Registered and made business contacts with multiple Defense Contractors to enable sub-contracting/partnering opportunities. Designed, created and manage convention booth and marketing collateral. Performed cold calling and account management. Wrote proposals and closes business deals. Grand Slam was a converged communications service provider. Show less

Managed $430M/year global line of business, HP NonStop Server Services. Responsible for revenue growth, financial performance, customer satisfaction, and new service creation and launch. Managed cross-company strategic and business programs. Supported a global staff of 1,200 IT professionals. Trained Sales and Service Delivery specialists on how to sell and deliver the services we created. Supported strategic bid win situations.• Developed a strategic multi-year program plan with… Show more Managed $430M/year global line of business, HP NonStop Server Services. Responsible for revenue growth, financial performance, customer satisfaction, and new service creation and launch. Managed cross-company strategic and business programs. Supported a global staff of 1,200 IT professionals. Trained Sales and Service Delivery specialists on how to sell and deliver the services we created. Supported strategic bid win situations.• Developed a strategic multi-year program plan with revenue, profit, and customer satisfaction goals. Identified 6 projects to address IT architecture, software tools development, inbound marketing, outbound marketing, workflow process improvements, and revamp internal order administration IT systems• Increased FY ’03 services revenue over ’02 by 3.75% resulting in $431.6M, despite 20% product revenue decline• Increased ’03 gross profit dollars over ’02 by $21.6M for a total ’03 gross dollar amount of $242.6M. This represents a gross margin of 59.7% Show less

Identified and created new business critical services revenue streams and launched them across the global regions for Compaq Global Services.Identified and created new streams of revenue, with partners and the product divisions, and roll them out across the worldwide regional business units. Partnered with the regions to develop successful strategic bids.Led the Service Creation function of the Business Critical Design Center to Program Manage the creation of new value-added services.… Show more Identified and created new business critical services revenue streams and launched them across the global regions for Compaq Global Services.Identified and created new streams of revenue, with partners and the product divisions, and roll them out across the worldwide regional business units. Partnered with the regions to develop successful strategic bids.Led the Service Creation function of the Business Critical Design Center to Program Manage the creation of new value-added services. This included collecting and interpretation of market research data, field and business inputs, strategic plans and creation of changes to existing and new Business Critical services, offers and deliverables. Show less

Led 111 people to expertly manage the life cycle of computer and communication systems that services 9,000 personnel, 24 hours a day, 7 days a week. Operated and maintained a $32,000,000 computer network of 8,400 PCs, 211 servers, and two mainframe computers. Managed a (non-personnel) budget of $3 million annually.• Worked with vendors in developing critical technical solutions, increasing quality of services, and reducing costs.• Wrote 8-year and $88 million IT Strategic Plan which… Show more Led 111 people to expertly manage the life cycle of computer and communication systems that services 9,000 personnel, 24 hours a day, 7 days a week. Operated and maintained a $32,000,000 computer network of 8,400 PCs, 211 servers, and two mainframe computers. Managed a (non-personnel) budget of $3 million annually.• Worked with vendors in developing critical technical solutions, increasing quality of services, and reducing costs.• Wrote 8-year and $88 million IT Strategic Plan which was used to obtain strategic goals and funding.• Reduced computer maintenance cost by 9 percent by combining and renegotiating contracts.• Decreased personnel turnover by reducing stress and improving office social environment. Show less

Led an international staff that supported 450 people. Designed, operated, and maintained an office automation LAN and mission critical command and control information system connected to five countries. Replaced outdated mainframes to an open client server architecture using Oracle and Sun Microsystems products.• Designed and implemented largest fiber optic data network in Scandinavia.• Earned full trust of comptroller and legal officer because of ability to get more value for the… Show more Led an international staff that supported 450 people. Designed, operated, and maintained an office automation LAN and mission critical command and control information system connected to five countries. Replaced outdated mainframes to an open client server architecture using Oracle and Sun Microsystems products.• Designed and implemented largest fiber optic data network in Scandinavia.• Earned full trust of comptroller and legal officer because of ability to get more value for the money. Negotiated $600K contract and bought 10% more PCs then best estimate. • Converted operational needs and demands, into operational capabilities. Reduced time required to implement software requirements by 25 percent -- from 1 year to 8 months. Generated high customer satisfaction. Show less

Mba, Business Administration

MBA program is more then half way complete. Left to Europe, Denmark, for 3 years in 1993.

Ms, Telecomunications/Computer Science

Activities and Societies: Graduated with Honors (Distinction), top in my class

Business Administration

Took 3 undergraduate business courses for MBA Program.

Bs, Computer Science

Activities and Societies: Tau Kappa Epsilon (TKE) Fraternity, Air Force ROTC, Red Cross Student Blood Drive Chairmen, Head Usher at SIU.

Certificate(S), Acquisition Management, Software Engineering, Nato

I have had the good fortune to attend multiple training and education programs that advanced the science of computer engineering and then.