Twin Cities-based independent consultant that focuses on end-to-end Solution delivery of people, processes, tools and program management. Working with multiple organizations including Dean Health Plan, Express Scripts, Medica Health Plans and Bind Benefits.

Responsible for maintaining the health of all systems, meeting financial targets, complying with regulatory and internal policy requirements, and delivering on project commitments.• Directed a staff of 250+ employee and out-tasking resources that successfully delivered $50M in new development and enhancements, provided Level 2 production support, and aggressively engaged business partners on cost saving initiatives and new development decisioning. • Exceeded all system availability targets ensuring minimal business and client impacts. Instituted service level agreements that included scorecards and service improvement plans to press issue mitigation with third party vendors. • Attained $2.5M cost savings through technology consumption management & reengineering initiatives. • Achieved 100% compliance on SOX development, SAS70 reviews, and Business T certifications.• Offloaded budgetary risk and reduced the development blended rate by ~4% by re-negotiating Fixed Bid contracts.• Seamlessly transitioned an acquired broker/dealer onto legacy platforms in requisite 5 months to meet regulatory filing and business benefit timelines.

Responsible for continually improving the processes and launching a comprehensive suite of integrated tools and practices.• Raised the value of the investment agenda by implementing a project ‘Qualification’ process designed to ensure the right projects are selected.• Created leading edge strategy, leveraging CMMI Level 5 capabilities through a vendor managed development path. Defined and aligned on critical deliverables and milestones.• Increased leaderships’ confidence in project success through the deployment of industry best practices and services. o Cost Management: Baselined productivity through function point analysis, established estimating techniques and tools, established a Center of Excellence to review estimates for reasonableness and doability and to track historical results.o Risk Management: Conducted contingency awareness campaigns, developed a Risk Profiling Analysis Tool and validated contingency reserves for timely release of funds.o Schedule Management: Refreshed the work breakdown structure to ensure lifecycle path suitability, established baselining standards, and launched a PM Activity Help Guide.o Requirements Management: Introduced a Requirements plan, a non-functional requirement inventory, and a traceability strategy to ensure requirements were not missed or dropped through the project lifecycle. • Ensured simple compliance with SOX requirements by building seamless controls into the lifecycle process. • Addressed project impediments identified through causal analysis on defects, non-conformances and process improvement proposals.• Rigorously benchmarked, established targets, measured & reported results to improve processes and provide early warning indicators to decrease risk (e.g. Defect Density & Schedule Variance).• Strengthened the partnership with the project community by publishing weekly communications, holding monthly forums, mentoring teams, and providing formal process, practice and tool training

Responsible for improved resourcing efficiencies and increased employee engagement through refreshed people processes.• Adopted a proven professional services Operating Model to support strategic objectives, provide flexible resourcing alternatives, and focus accountabilities on specific roles.o Performed capacity planning & demand management reviews across the entire technology organization. • Established a centralized training office that defined the overall organizational training strategies, developed learning paths & structured curriculums and reviewed effectiveness through defined metrics and certifications. • Piloted a Technology Lead training program that sent new recruits to India to attend the out-tasking partner’s intensive software development courses.• Deployed employee engagement programs, including the New Employee On-boarding process, Annual Survey, Rewards & Recognition, & Monthly Communications.

Responsible for increased project productivity and quality through industry standard process disciplines across 2,000 resources and 100 projects.• Accelerated timelines (18 months vs industry standard 36 months) by adopting a proven CMMI framework and leveraging a CMMI Level 5 vendor. • Developed a rapid implementation approach that partnered the EPMO with business and technology leaders, as well as cross-functional practice SMEs from the project community.• Proved the concept, adapted the framework, and obtained broad-based buy-in through piloting on 10 projects.• Enabled fact based decision making and validated expected benefits through the introduction of industry standard performance and key program adoption metrics. • Developed role based learning materials on the new project methodology and trained 2,000 resources in six months.• Drove an improvement culture through the implementation of a structured process improvement feedback mechanism, incorporation of the CMMI level into practitioner goals, and frequently reporting progress and results to senior leaders.• Formally certified the transformation from Level 1 to 3 through the Standard CMMI Appraisal Method for Process Improvement (SCAMPI).