Visitor Services & Gift Shop, Naumkeag Historical House
Responsible for sourcing and buying all merchandise for historical house and gardens gift shop. Evaluated top selling merchandise; observed trends and customer interests; set price points. Tracked budget; reconciled monthly purchases. Served a diverse range of visitors by selling merchandise and admissions and assuring an excellent experience. Worked closely with regional directors, guides, horticulturalists and vendors. Opened and closed shop, held keys, and set alarm (2015). Supported seasonal programming and designed postcards and other collateral. (2014). Significant success: Shop earning goals for the 2015 season were achieved two months ahead of schedule.