• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.• Interacted with customers by phone, email, or in-person to provide information.• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.• Tracked office supplies and restocked low items to keep team members on-task and productive.• Maintained electronic and paper filing systems for easy retrieval of information.• Maintained efficiency in scheduling and coordinating appointments and meetings. • Trained and hired personnel and maintained employee files.• Responsible for clinic operations.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.• Act as liaison between the practice doctors, hospital facilities, and surgical patient’s primary care providers• Continuous work with EMR, Intergy and Microsoft software’s• Prepare surgical charts for the scheduled doctors• Scan and fax all surgical consents to sister hospitals and surgery centers• Coordinate surgeries with surgical centers and Insurance companies• Educated patients about surgeries and provided treatment plan documentation.• Expertly managed planning, scheduling, and coordination of outpatient procedures.• Verified insurance coverage and obtained pre-authorizations.• Checked patients in and out and collected payments.• Updated patient records to reflect upcoming surgeries and medical histories.• Arranged pre-operative and post-operative appointments for surgical patients.