Marlene Keller

Marlene Keller Email and Phone Number

Field Implementation Coach- Southeastern Market Area @ State Farm
bloomington, illinois, united states
Marlene Keller's Location
Raleigh-Durham-Chapel Hill Area, United States
Marlene Keller's Contact Details

Marlene Keller work email

Marlene Keller personal email

n/a
About Marlene Keller

I’m at my best when I can:• Work collaboratively with a talented team of diverse professionals• Help others (both people and businesses) achieve the results they seek• Connect businesses and people to resources that drive results and build sustainable and mutually beneficial relationships As an entrepreneur, I learned the value of seeking good counsel and the importance of building a quality team. While I do relish a challenge, I understand the concepts of risk assessment and strive to advance in an informed and purposeful fashion. Through my work in public relations, I’ve developed a knack for aligning resources to support a vision, coaching people through tough decisions, and achieving the proper tone in my written and verbal communications. As a Public Affairs Professional and as a Manager, I’ve focused on continual learning, forging and maintaining productive and rewarding relationships, and making solid decisions to support a strategy. Much of my success throughout my career can be attributed to a collaborative philosophy and appreciation for diversity of thought. It’s important to recognize what you don’t know and partner with intelligent and diverse individuals who share a common goal.As an Analyst, I develop and implement strategies to maximize our opportunity for profitable growth. I achieve this by evaluating a variety of different marketing data sources and conducting analysis to identify areas to improve efficiency and effectiveness. This requires collaborations with cross-functional teams to ensure alignment of channel strategies will overall business objectives and current market priorities.

Marlene Keller's Current Company Details
State Farm

State Farm

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Field Implementation Coach- Southeastern Market Area
bloomington, illinois, united states
Website:
statefarm.com
Employees:
90037
Marlene Keller Work Experience Details
  • State Farm
    Field Implementation Coach
    State Farm Jun 2024 - Present
    Raleigh, North Carolina, United States
    Responsible for change execution that leads to engagement, adoption and realization of our distribution channel outcomes.
  • State Farm
    Field Sales Enablement Analyst
    State Farm Jun 2016 - Present
    Eastern Market Area
  • State Farm
    Manager, Business Core Services
    State Farm Oct 2015 - Present
    Greater Atlanta Area
    I'm honored to lead a cross-functional and talented team on a mission to integrate Excellence in Operations Management (EOM) practices and principles into our daily work. EOM is a standard approach for optimizing operations, so we provide efficient and effective services to meet customer needs and add to the growth and stability of our organization. It includes behaviors and tools that are guided by our values and principles, helping us achieve our mission and vision.
  • State Farm
    Manager- Agency Sales/Administration
    State Farm Oct 2014 - Present
    Greater Atlanta Area
    I am responsible for managing employees that are part of the Agency Sales Administration Function, specifically the Shared Services Team which is made up of business analysts, complaint analysts, and technicians.
  • State Farm Insurance
    Public Affairs Specialist
    State Farm Insurance Nov 2006 - Present
    Upstate New York & Greater Atlanta Area
    Prior to relocating to Atlanta in 2012, I was a Public Affairs Specialist in Saratoga Springs, N.Y. In this role I was responsible for overall brand management with legislative, media, and community partners. I held responsibility for the management of our philanthropic efforts to build safer, better educated communities. In that vein, I identified and sustained relationships with community and legislative partners and helped to allocate hundreds of thousands of dollars to support programs which aligned with our Good Neighbor Citizenship (philanthropic) program. Among the most rewarding parts of this work was the opportunity to build a strong relationship between State Farm and the New York Department of Insurance following Hurricane Irene. In an effort to allow us to deliver on our promise to be there for our policyholders in the most effective and efficient manner possible, I was able to represent State Farm along with numerous other major insurers on a task force whose objective was to overcome obstacles and streamline services to the communities impacted by this tragic event.
  • State Farm
    Field Sales Enablement Analyst
    State Farm Jan 2001 - Present
    As part of Channel Solutions in Marketing , I engage in all marketing, sales, and enterprise initiatives in alignment with market area priorities and play a critical role as key business and strategic thinking partner to my executive teams.
  • State Farm
    Senior Channel Enablement Specialist
    State Farm Jun 2023 - Jun 2024
    Roanoke, Virginia, United States
  • State Farm
    Supervisor- Customer Response Center
    State Farm Feb 2013 - Oct 2014
    Greater Atlanta Area
    In this current role, I managed a team of customer service representatives. I enjoyed coaching a diverse group of associates toward a common goal, the goal to deliver on the promise we make to our customers. It’s important to me to recognize the potential in others and bring out the best in my team. We play a critical role in the ability to provide service to our customers 24/7 and in a manner that suits their preference. In addition to my focus on improving efficiency and customer service is developing their skills and competencies and readying them for the next opportunity in their careers.
  • Time & Time Again
    President
    Time & Time Again Nov 1995 - Jan 2001
    Founder of Time & Time Again, a small business servicing and selling watches and watch accessories to consumers in a shopping center anchored by Macy's and Sears. As founder and President, I secured financing and managed all aspects of the business. Since 2001, I have served in a consulting role, providing expertise on achieving business goals and maintaining profitability.

Marlene Keller Skills

Marketing Media Relations Public Relations Community Development Strategic Communications Internal Communications Public Speaking Corporate Communications Strategy Leadership Strategic Planning Public Affairs Management Insurance Crisis Communications Speech Writing Marketing Strategy Event Management Editing Program Management Marketing Communications Press Releases Newsletters Social Networking Facebook Philanthropy Entrepreneurship Corporate Social Responsibility Fundraising Social Media Event Planning Community Outreach Volunteer Management Brand Management Coaching Blogging Spokesperson Integrated Marketing Time Management Publicity Politics Non Profits Copywriting Social Media Marketing Communications Planning Small Business Advertising Communication Training Community Relations Call Centers

Marlene Keller Education Details

Frequently Asked Questions about Marlene Keller

What company does Marlene Keller work for?

Marlene Keller works for State Farm

What is Marlene Keller's role at the current company?

Marlene Keller's current role is Field Implementation Coach- Southeastern Market Area.

What is Marlene Keller's email address?

Marlene Keller's email address is ma****@****arm.com

What schools did Marlene Keller attend?

Marlene Keller attended Siena College.

What skills is Marlene Keller known for?

Marlene Keller has skills like Marketing, Media Relations, Public Relations, Community Development, Strategic Communications, Internal Communications, Public Speaking, Corporate Communications, Strategy, Leadership, Strategic Planning, Public Affairs.

Who are Marlene Keller's colleagues?

Marlene Keller's colleagues are Giovanni Z., Anna Zerbonia, Mba, Kyleigh Brobst, Amanda Wohlford, Alexus Stalzer, Wendy Taylor, Erica Fleming.

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