Marlene Martinez Email & Phone Number

Answers all incoming telephone calls from licensees, applicants,other law enforcement agencies, and the general public in aprofessional and timely manner. Dispatch calls for service to the appropriate agent by jurisdictionparameters for correct designation. Maintains a working knowledge of Flex CAD and other ERUsystems Processes daily of reports including.

Las Vegas, NV

Processed credit applicationsKnowledge of Central CreditKnowledge of NCCProcessed front money withdrawals and depositsSell/Redeem chips and tito ticketsAnswered calls Customer serviceAccepted payments for markers and returnsBalanced Marker bank Balanced bank Signed new members up for our club cardsRedeemed foreign currencyProvided Training for new.

Prepared Exceptions Reports for non-compliance issues relatedto the Nevada Minimum Controls Standards (MICS). Generated summary reports. Reviewed system documents forcompleteness and accuracy. Input data into excel spreadsheets.Researched variances and discrepancies and notify managementaccordingly. Responsible for organization and filling documents to be.

Las Vegas, NV

Offered products and services to meet customer needs.Scheduled and maintain appointments. Provided approvals per bank's policies and procedures; partnered with Service Manager on completing control tasks on time. Network to facilitate new business to the company. Completed daily and monthly audits on all cash vaults and ATrain new hires to achieve daily.

Diploma

Activities and Societies: Volleyball

Criminal Justice/Law Enforcement Administration