Marlene V. Email & Phone Number

United States

Operations Digital Content Manager to support a large software client. My main focus areas are digital campaigns and content management. Various responsibilities result in campaign uploads in Partner Marketing Center (PMC) or within Digital Marketing Content (DMC). Uploads require impeccable attention to detail and a relentless focus on execution with the highest degree of quality. My success is due to the ability to work with a variety of people across organizations, including senior leaders, individual contributors, and team support.

United States

AI Cloud Partner Program Benefits Operations Desk. The Desk provides operational program and project management support for the global partner marketing managers in defined areas that lead to partner benefits.

Bellevue, Washington, United States

Acted as the primary contact for our Microsoft clients (WWL), maintained communicationthroughout multiple collaboration softwares. Supported a range of portfolios with multiple stakeholders across a variety of time zones. Hosted and attended numerous weekly meetings via Microsoft teams. Collaborated with third-party teams to maintain our company's scope while streamlining our services. Successfully reported monthly trainer dispatch codes and SRE utilization. Produced recurrent Excel reports to showcase workflow metrics. Accomplished process standardization across all programs. Led a lean team which allowed for more bandwidth in my role.

Bellevue, Washington

Worked closely with stakeholders to provide individualized support across a variety of (WWL)training programs, meeting the needs of each while striving to maximize commonalities to create scalable processes. Maintained trainer database by facilitating growth of the network, which served as the primary source for multiple programs. Utilized sharepoint to preserve process documentation for new hires, to successfully onboarded multiple team members.

Bellevue, Washington

Microsoft office was predominantly used to scheduled and coordinated trainer support for our (WWL) programs. This role nearly revolved around creating, and managing numerous calendar events, with lodging information for traveling trainers. Maintained frequent communication with our collective stakeholders to effectively stay within agreed scope. Delegated potential scope limits to reporting manager. Monitored yearly delivery projections to identify potential risk and needs for each individual program.

Bellevue, Washington

Vendor through Beyondsoft consulting.

Greater Seattle Area

Greater Seattle Area

Severed Researchers and Hospital administrators, with A variety of IT services, so they could focus on their patients. Day-to-day Identification and reporting on key performance indicators for all operational IT needs.

● Collected over $800 daily while maintaining a perfect cash drawer. ● Maintained cleanliness of Express with a range of sales floor and products● POS cash register system● Provided customer support

Education record

G.E.D

I was able to obtain my GED with IGrad.