Marlene Coleman Email & Phone Number

City Of Industry CA

• Managed a team of three, a sales staff of 15, and 1,500 active accounts.
• Managed $72M in open accounts receivable annually.
• Reviewed new accounts and existing accounts, and granted credit limits and terms, based on credit review.
• Sent preliminary notices and mechanic liens or bonds claims on projects awarded.
• Negotiated and implemented online digital credit application.
• Implemented an accounts receivable credit structure and process.

Oceanside, California, United States

• Managed a $10M customer AR portfolio for contractor divisions (both solar installation and construction).
• Provided customer service to both the sales team and portfolio customer base.
• Filed preliminary notices, material releases, mechanic liens, and bond claims.
• Managed third-party collections and partnered closely with the legal team to expedite timely follow-up on open cases.
• Managed exposure and mitigated risk for the customer base (Inland Empire).
• Performed financial analysis and risk assessment to provide open credit lines and terms to new and existing customers.

Southern CA, NV And HI

• Manage exposure and mitigate risk for customer within my portfolio. Establish appropriate credit limits. Protect assets by managing CL and write-off accountability..
• Perform financial analysis and risk assessment to identify high-risk customers.
• Manage credit limit on portfolio weekly to minimize service failure, risk and promote sales growth.
• Communicate Credit Hold requirement to customer and sales staff.
• Work with customer and Sales staff on projects and contract with will promote sales growth.
• Create and maintain Customer Hierarchy on small and complex customer.

Dallas/Fort Worth Area

Responsible for the collection and analysis of credit information and financial data in accordance with Credit Policy and applicable law to extend trade lines on credit Ensure that payments are collected within the terms of sale, via direct customer contact and account monitoring for an assigned portfolio of customers. Achieve monthly cash collection.

Wylie TX

Evaluate and validate credit risk of existing and new customers. Define credit limits for existing and new customer database. Review account activities to release new product for shipment. Build positive, trusting relationships with customers, business unit mgmt. groups and sales organizations to resolve disputes surrounding AR balance due. Lead initiative.