Marlen Naylor Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Maintain efficient workflow by holding team members accountable for quality and efficiency of work. Supervising mandatory break times and acting as a go to person with open communication for the site team. Direct conference room coordination and A/V equipment resource management. Fulfill month-end account reports to gauge the performance and contribute to the quarterly reviews, along with EE performance reviews. Engage in seamless communication with the landlord and vendors, lending support as required.

Austin, Texas

Provide office services support including mail distribution, general office duties, hospitality, reprographics, & reception. Process high volumes of incoming and outgoing mail. Deliver mail and packages throughout the client location both manually and digitally. Handle several sensitive and/or confidential documents and information. Communicated with client on job or deadline issues. Maintain and submitted office inventory reports for supply orders. Coordinate and perform office and facility relocations. Compile site productivity reports. Catering and event planning for our clients, attorneys and partners. Maintain the office security system, coordinate with the landlord and the landlord’s security staff on office security cards and issues and distribute building passes for the removal of packages and boxes. Coordinate the day-to-day service and repair requests with internal facilities staff, the landlord and external vendors to maintain the functionality of the office and its furniture and fixtures. Orchestrated the office move in 2020 including the movers assignments, vendor updates, and Attorney office assignments.

Frisco,Texas

Oversee center activities, organization, and tracking and approving payroll. Knowledgeable in all areas of the store's business, including P&L Statements, financials, marketing, retail products, and services. Consistently deliver positive customer experience from order intake to order completion. Producing complex orders, corresponding with high profile corporate customers, and managing multiple projects at any given time. Provide direction to the Store Consultants, Lead Consultants, and resolve escalated customer issues. Proficient in crm program implemented by Fedex Office called OTP and PPA.

Houston, Texas Area

Ensure safety and surveillance of the properties for the clients. Monitor sites via cameras to ensure products are not stolen nor tampered with. Dispatch police or security if anyone is found on the sites without authorization. Provide maintenance on cameras and computers if malfunctioning.

Spring, Tx

Direction and supervision of store staff to enhance business and comply with policy and procedures. Hiring, store training, and development, motivation, counseling and retention of store personnel. Store accounting for sales, purchases, payroll merchandise inventory management, and daily deposits, fuel management competitive surveys, inventory control, delivery management, and EPA compliance. Profit and loss management, attainment of planned revenues and expense control. Sales, marketing and promotion execution, total customer service mystery shop compliance. Processing daily revenues up to 2 million annually, controlling associated expense and yielding profits averaging $105,000 annually.

Humble, Tx

Provides customer service by acknowledging the customer, identifying the customer needs, assisting, and promoting products and services. Maintains the front-end in accordance with. Company policies and procedures by properly handling claims and returns. Supervise associates in the areas of responsibility by assigning duties, communication goals, providing feedback and follow-ups, monitoring performance, teaching and evaluating associates. Fulfilled the financial activities of the entire store. Implemented the administrative duties of the entire store.

Houston, Texas Area

Cultivate the school culture of excellence and high expectations of students. Interpret data from past exams and quizzes to improve student performance. Design lesson plans and execute effectively and efficiently. Create, produce, and explain data to administrators. Demonstrated administrative duties for the Mathematics department.

Hemstead, Tx

Established communication with customers at entryway. Strategically interpret data and present the analysis to upper management. Assist customers with transport of high value merchandise and customer convenience and safety. Handled all front end sales, met and exceeded quotas for the store. Executed administrative duties for the front end operations.