Marlo Smith Email & Phone Number

United States

Enfield, Ct

• Ensures JFES/WIOA staff is complying with contractual requirements for benchmarks and participation rates• Conducts file and computer audits, document results, design corrective action procedures• Review and report JFES staff compliance data to the Operations Manager including: o work verification o participation rates o corrective action logs o JFES procedures o monthly contact

Enfield, Ct

• Support the daily operations and staff of CTWorks Centers in Enfield AJC• Maintain a caseload of JFES / WIOA customers as necessary • Ensures JFES / WIOA staff is complying with contractual requirements for benchmarks and participation rates• Provide supervision and ongoing support to the JFES / WIOA assigned staff• Monitor and ensure JFES/ WIOA staff compliance including:o participation rateso JFES procedureso monthly contacto registration of customerso monthly reports

• Provide intensive case management services to JFES registered customers within the One-Stop system• Complete intake and eligibility determination for JFES clients. Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods • Enter data into and otherwise use and process clients through any CTWBS participant information system as required, and any other database as required by the One-Stop system• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals• Counsel clients on available job opportunities, training programs and other services• Complete Individual Training Account (ITA) vouchers and other documents required for clients entering training• Refer individuals to appropriate services, training programs or job opportunities and follow-up on those activities• Conduct orientation sessions, workshops, job clubs and other group presentations for clients• Follow all policies, procedures and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements under CWP, CTDOL, and JFES policies and procedures