Marlowe Woo Email & Phone Number

Irvine, Ca, Us

Orange County, California Area

• Develop content and deliver end user training to customers across various industries.• Specialize in Microsoft 365 and Cisco Unified Communications. • Prepare and present supplementary learning material to support structured lessons.• Perform continuous evaluations of content and plans to enhance delivery and improve effectiveness.• Educate clients on proper use of products and systems.• Develop effective training plans based on customer needs and objectives.

Orange County, California Area

• Purchasing duties and invoice processing for 9 health centers, 4 health education centers and our corporate office location.• Enter details such as payments, account information and call logs into the computer system.• Produce ad hoc reports and documents for senior team members.

Orange County, California Area

• Lead and oversaw the development of new business processes and procedures.• Negotiated, prepared and signed contracts with customer, vendors and insurance companies.• Worked closely with all department heads on the implementation of strategic business and operational plans.• Created and maintained records of all staff training and health & safety incident reports.• Created and implemented an environmental health and safety management system for ISO 14001 and R2 (Responsible Recycling) standards.

Orange County, California Area

• Worked with customers to develop strategic business and account plans.• Worked closely with national distributors to maintain inventory levels and put together promotions for reseller partners.• Implemented an internal system to track national promotions effectively for the sales department. • Created a customer profile template to provide executive management with key account information for quarterly business reviews with top sales accounts.

Greater Los Angeles Area

• Main point of contact for select high profile E-commerce accounts including Sears, Target, QVC, Walgreens, and Ritz Interactive.• Ritz Interactive had several different customer account numbers and was receiving duplicate EDI feeds from us. I worked closely with the EDI team and my customer contacts to clean up SKUs, merge the accounts into one feed, and delete any duplicates.

Orange County, California Area

• Head of worldwide sales, business development, marketing programs and volume licensing.• Launched an academic program for students and schools.• Put together a special product training for students at the UCLA School of Theater, Film, and Television.• Managed the workflow of all business processing including the preparation of reports to support the sales department.

Greater Los Angeles Area

• Inventory management, product marketing and print ads for the graphics, entertainment, and education software categories.• Responsible for $1.3M of on-hand inventory. Managed over 200,000+ SKUs.First Category Marketing Manager to receive the CEO Club: Circle of Excellence Award in Q3 2004.

Orange County, California Area

• Vendor account and asset management for the PC games, music and education software categories.• Negotiated payment programs with vendors in a debit balance, resulting in $1.8 million in recouped funds within six months through maintaining strong vendor relationships and following through with proposals to ensure the receipt of timely payments.

Orange County, California Area

• Oversaw all operations of the video department, as well as assisted with the operations of the entire store. In charge of purchasing all video department merchandise. This included VHS, laserdisc, computer software, console systems, and console games. • Selected by the corporate office to assist stores in Orange County and Los Angeles regions conducting inventory counts, set up new stores, and train employees.