Marly Rojas Email & Phone Number

Toronto, On, Ca

Puerto Rico

- Analyze, design, and standardize processes to optimize team performance and resource utilization.- Design and implement department-wide quality control measures to enhance customer satisfaction and process efficiency.- Recommend and introduce innovative procedures using data-driven insights to boost operational efficiency.- Monitor operations, analyze performance metrics, and initiate actionable improvements to address inefficiencies.- Develop comprehensive procedures and protocols, including checklists, to streamline workflows and ensure consistency.- Facilitate the onboarding and training of new employees, aligning them with standard operating procedures and fostering a culture of continuous improvement.- Employ analytical skills, a strategic mindset, and effective communication to achieve operational excellence and support organizational goals.

Puerto Rico

- Maintained and updated CRM systems to ensure accurate and current customer data.- Efficiently coordinated internal and external meetings, capturing key discussions and follow-ups.- Managed communications, including emails, invoices, presentations, and reports, ensuring professionalism and consistency.- Enhanced customer satisfaction by responding promptly to inquiries, resolving issues, and proposing operational improvements.

Lima, Peru

Lima, Lima, Peru

- Designed financial processes that significantly reduced errors and improved accuracy.- Analyzed payment data and created organized reports to facilitate informed decision-making.- Collected necessary data to adhere to the accounting schedule and ensure timely tax payments.- Managed and organized documentation to secure the signing of two government contracts with Peru.

Lima, Lima, Peru

- Reviewed and processed supplier invoices, ensuring accurate and timely payments to vendors.- Entered purchase and sales journal entries into the accounting system to facilitate the generation of monthly financial reports.- Conducted bank reconciliation procedures, aligning bank statements with system records to ensure accuracy in the bank journal.- Performed cash control procedures, monitoring and recording cash movements, updating the system, and managing necessary disbursements.

- Contributed to the design and implementation of an ERP system to streamline travel arrangements, resulting in a significant reduction in authorization and payment processing times.- Processed and entered over 200 payment requests daily (including invoices, payroll, and contractor payments) into the system to ensure timely adherence to the payment schedule and prevent penalties from the Ministry of Treasury.- Compiled and analyzed financial data to generate insightful reports, enhancing the decision-making process and supporting strategic financial planning.

Dirección De Gestión Territorial

- Reviewed and processed budget request documentation, ensuring accuracy and compliance with company policies and financial regulations.- Verified budget allocations for each request, confirming alignment with the general budget and appropriate departmental designations.- Collected, analyzed, and synthesized financial data to prepare comprehensive reports that informed and supported strategic decision-making.

Bogotá D.C., Colombia

- Reviewed and processed budget request documentation, ensuring accuracy and compliance with company policies and financial regulations.- Verified budget allocations for each request, confirming alignment with the general budget and appropriate departmental designations.- Collected, analyzed, and synthesized financial data to prepare comprehensive reports that informed and supported strategic decision-making.

Bogotá D.C., Colombia

- Monitored and managed the allocation and execution of resources for flight ticket supply and travel arrangements, ensuring optimal use of the budget and adherence to company policies.- Collected, analyzed, and reported data related to travel resources, providing detailed execution reports to support decision-making and optimize future travel planning.

Bogotá D.C., Colombia

- Managed the end-to-end process of receiving, organizing, and delivering official communication documents, ensuring timely and accurate dissemination both within and outside the company.- Developed and maintained a comprehensive database and filing system for all company-produced documents, improving accessibility and ensuring compliance with record-keeping standards.

Bachelor'S Degree, Professional Studies, Bachelor'S Of Professional Studies

The bachelor’s degree in professional studies is a flexible offering that allows me to tailor my education to meet my professional goals..

Business Analysis Certificate, Business Analysis

Associate'S Degree, Project Management, Project Manager

The project management certificate prepares students to maximize an organization’s capabilities to accomplish more while saving time.

Business Administration And Management, General, Pathway Connect Certificate

A year-long program teaching life skills, professional skills, education skills, English, algebra, and personal finance.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Tecnólogo En Gestión De Servicios Para Aerlíneas