Marmika Vora Email & Phone Number

Duncan, British Columbia, Canada

• Consistently surpassed branch sales targets by 20% through engaging and understanding customer financial needs, thus increasing revenue.
• Successfully managed collections activities, reducing past due accounts by 25% and maintaining a high level of service and customer satisfaction throughout the process.
• Identified and capitalized on cross-selling opportunities, leading to a 15% increase in add-on product sales, while maintaining transparent communication of product terms and conditions.
• Maintained accurate customer information and records, resulting in a 10% decrease in application errors and improved overall data integrity.

Nanaimo, British Columbia, Canada

• Conducted research, analysis, and writing of specialized business plans and reports, resulting in a 20% increase in client satisfaction based on feedback surveys.
• Successfully wrote business proposals that resulted in a 30% increase in successful proposal submissions.
• Participated in developing the company website, business contents, and learning management system, resulting in a 40% increase in website traffic and engagement.

Mumbai, Maharashtra, India

• Acted as a liaison to coordinate with internal line functions such as Resource Management/Operations teams to deal with the technical issues and ensure project resources are delivered to clients within a specified.
• Maintained and built relationships with the clients and employees by communicating with an average of 40 emails per day, addressing inquiries and dealing with concerns, leading to positive feedback from employees.
• Managed weekly invoices in Microsoft Excel, information of more than 300 employees in online databases, and updated the information when necessary, resulting in 95% efficiency.
• Assisted manager and other senior management members in planning and organizing weekly meetings, events, and initiatives to motivate employees, thereby increasing the overall employee productivity.

Pune, Maharashtra, India

• Developed, reviewed, and implemented 100+ SQL queries by working on transformations like lookups, expressions, routers, and filters on Informatica PowerCenter to increase the efficiency of the ETL process.
• Designed, and tested ETL Mappings, Workflows, Worklets using Informatica PowerCenter among a team of 3 as well as with other senior team members and reducing the testing time by 10+ hours per week.
• Improved the overall performance of the code by resolving error codes in Informatica.
• Collaborated with the team members to prepare reports, identify problems, develop ideas, propose solutions and recommendations within different situations requiring analytical, evaluative, or constructive thinking in.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Engineering - Be, Computer Engineering

Activities and Societies: 1. Attended the Campus Connect Foundation Program in college. 2. Participated in Industry Oriented Workshop on.

Hsc, Science

Ssc