Megan Armstrong, Capm Email & Phone Number

Alexandria, Virginia, United States

Alexandria, Virginia, United States

Milwaukee, Wisconsin, United States

Milwaukee, Wisconsin, United States

Morrison, Co

Book, plan, and Execute over 300 personalized private events at Red Rocks Park and Amphitheatre. Create private events specific to each of the clients needs. Balance and coordinate a private events schedule with an ongoing concert schedule. Work directly with our clients on an ongoing bases to work towards the day of their event. As well as real time problem solving on the day of the event to make last minute changes or solve logistical issues that may come up during set up.

Greater Denver Area

As a concessions manager at the Pepsi Center, I help balance a regular office schedule with a rigorous year round schedule of NBA, NHL, and NLL games, concerts, and other events. For these many events I help with any team promotions through our beverage and food services, as well as working with local food businesses looking to sell their products in the stadium atmosphere. Prior to the events, I hire and train our hourly employees as well as helping to maintain and improve our stands to better serve the customer. During the events, I help solve problems as they occur, help with customer service, maintain quality of service throughout the building, and adjust our service accordingly with requests from our customers and our client. One of my main projects during this year was a new checkout kiosk system called Mashgin. I worked closely with the owners of the company to blend their machine with the needs of our customers. I helped launch and grow the checkout kiosks until they had met 50% of our sales with half the cost in labor. The new project allowed me to enhance my real time problem solving skills, and it also allowed me to practice my customer relations skills by helping transition from the traditional to the new. I also was able to practice my training skills by helping our employees learn how to use the machines.

Grand Rapids, Mi

Participated in a semester long student competition to help a local community plan a community garden using professional project management practices. Spent over 5 hours a week on top of a full time class schedule putting together a portfolio of plans for our community. Worked closely with the communities representative to ensure that they were with us every step of the project as well as ensuring their needs were met for the final product. In close for the project, my team presented to a panel of project management professionals as well as the board for the community at a local town meeting.

Houghton, Mi

During my time as an external relations intern, I put together weekly "Superior Athlete of the Week" social media pieces using Adobe Creative Suite (Photoshop and InDesign). I also used Adobe Creative Suite to promote game day participation, game time entertainment, and other athletic department announcements. I worked with both Division I Hockey and our other Division II sports to give our fans an insight to the personalities of our athletes to give additional video entertainment during sporting events. I also helped with general event management by helping organize game day promotions, giveaways, and other promotional projects. During my time as an intern, I also was able to fine tune my social media skills by posting real time updates during all of our sporting events and using Adobe Creative Suite to enhance the posts. I also helped launch our text messaging service where students could request alerts for game updates or promotions for their favorite sports.

Houghton, Mi

2-semester daily practice commitmentBalanced 3 hour daily practice and bi-weekly game travel with full-class schedule Studied, learned, and executed numerous game strategies and systemsPracticed troubleshooting and problem solving techniques in high stress, real-time competition environment and immediately modified strategy accordingly

Coors Field

Moved from several different departments to learn the weekly tasks and game day operations needed to staff and serve food for the Colorado Rockies games. Spent the first month of my internship working in human resources, hiring, game day check-ins, and working closely with hourly employees with their problems. Finished up my time at Coors Field in the concessions department. Helped supervise all of the open stands, real-time customer service, and problem solving in high-stress situations. Also learned to work with programs like ABI and ARTi (hiring program).

Milwaukee, Wisconsin

Supported event organization and preparation for the agency’s annual Swing for Sight Golf Outing and annual Celebrity Waiters Dinner. Helped with various office organizational tasks.

Portage Lake Golf Course

Work at the Bar and Grill and the Drink Cart. Also, scheduled tee times and set up for events.

Whitefish Bay, Wi

Organized over 2,000 copies of music for the WFB Church Music Director and provided additional office support such as preparing Keynote presentations.

Greater Milwaukee Area

During events I would either manage fields or sell parking tickets. When managing fields I would keep track of about four fields at a time and collect score cards from referees. Also, make sure that each game started on time

Greater Milwaukee Area

Coached children ages 3 to 6 on the basic skills of soccer. Worked with other coaches on practice plans, and had to organize set up for weekly practices.

Greater Milwaukee Area

Acted as a team manager for Whitefish Bay High School's hockey team by taking stats and game preparation. Also, ran the twitter page for the team.