Marnae Cooper Email & Phone Number

San Francisco Bay Area

Oakland, California

San Francisco, California

Mountain View, California

Via Nelson Staffing

San Francisco Bay Area

San Francisco, California

Collaborate with the facilities team on ongoing projects like floor moves, routine building maintenance ventures.Coordinate internal office events including, monthly socials, bi-weekly happy hours while maintaining a budget of 15 dollars per person.Asses and resolve inquires efficienctly for a 550+ employee office. First point of contact for visitors,employee, and vendors Manage our two person reception team

Provide administrative support to 80+ member team, duties to include office organization, records maintenance and coordination of functions with various individuals and organizations.Attentive and punctual to ensure all projects and assignments are completed in a timely fashion. As well as manage multiple projects at once.Act as liaison between the facilities team and the business to coordinate any projects needed for building maintenance. Assist with new hire on-boarding with facilities and IT: desk assigning, badge distribution, signing NDA’s, & employee login setup. As well as, employee termination and resignations. Responsible for ordering and inventorying all office/pantry supplies.

San Francisco Bay Area

Maintained front desk and reception area: answered phone calls, greets guests/residents, organize and distribute incoming and outgoing mail. Assist residents with room reservation requests for the Association’s common area roomsCommunicate to residents HOA policy and procedure. Keep resident profiles up to date. Maintain confidential informationCreate a open line of communication between the concierge team to ensure an effective and supportive workplace. Communicate to the team items pertaining to resident/guests, events,packages. etc. Strong attention to detail. Noting the different nuances residents have and accommodating your service for a more personal experience . Taking ownership and being proactive in addressing resident concerns and following up.

Help customers with inquiries regarding billing of their Nordstrom Rewards account, orders, and shipments. Open new Nordstrom Rewards accounts as a means of building customer relationships and metric goal.Order and distribute change for the store while complying with cash handling procedure. Keep cash room logs up to date and accurate . Maintained an audit score of 100% accuracy. Hit sales and other metrics needed for business. Maintained clients by reaching out and maintaining a business relationship. Built relationship with co workers to effectively cross-sell.