TSI is a privately held (Clearlake/Platinum Equity) national debt collection agency providing industry-leading solutions, tools and services to more than 35,000 clients with the goal of improving cash flow through its 5,000+ employees located in the US, Philippines and India.• Created processes for implementing controls over collection litigation, such as statute of limitation dates and affidavit currency• Supported Compliance initiatives and responses to federal and state regulator inquires and findings• Assisted in creating and implementing compliance plans and training of business units • Managed all consumer litigation and reduced lit and settlement spend • Saved $1MM in settlement payouts over 12-month period.• Oversaw outside counsel, including settlement and litigation strategies and authority, mediations, and discovery• Co-created ongoing training program for corporate affiants• Collaborated on integration of acquired entities following acquisitions, including integrating all Consumer Litigation accounts and functions.

NextLevel Health is a Medicaid managed care health plan for people with Medicaid and persons participating in the Managed Long-Term Services and Supports (MLTSS) program (Medicare and Medicaid), who live in Cook County.I oversaw provider services, managing vendor, sourcing, and corporate contracting. Additionally, I provided counsel and support for operational compliance and risk management.

Selected, tracked, and managed attorneys countrywide to send commercial collection files for litigation; reviewed, analyzed, and made recommendations to clients on settlement offers from debtor defendants.

Represented mortgage lenders and servicers in all facets of complex and routine foreclosure litigation. Expertise included motion drafting, discovery responses and propoundment, and mediation. Lead counsel within office for major nationwide servicer. • Managed all aspects of Will County foreclosures, including appearance at mediation sessions (average of 15 per week), court appearances (average of 15 per week), and motion drafting• Guided and advised clients on litigation, including responding to and propounding Discovery requests such as Interrogatories and Requests to Produce