Manish Arora Email & Phone Number

Delhi, India

New Delhi Area, India

* Handle a portfolio of clients for managing daily client servicing needs and further drive the relationship with them.* Manage and coordinate all aspects of the research process from proposal writing and research design, analysis and interpretation of results through to preparation of reports and delivery of presentations * Manage Vendors,biding team and offline fieldwork team* Generate new business from existing/new clients & develop an understanding of our clients’ business issues and the industries in which they operate Deliver world-class client service marked by high levels of responsiveness, accuracy, insight, urgency, attention to detail, professionalism and follow-through * Maintains project budget and works with team to ensure all aspects of the study continue to operate smoothly * Also, bring together qualitative, quantitative and 3rd party data into insights that influence business actions.* Leverage private, online partners to conduct research studies. Co-ordinate with the operation team to align on methodology, design survey and analyze results

Block U, Laxmi Nagar, New Delhi, Delhi 110092

*Manage all phases of custom market research studies, both qualitative and quantitative*Manages multiple challenging and complex Full Service & Adhoc projects*Actively manage project budget, work plan, profitability, as well as project and billings schedule, to meet or exceed targets*Serves as primary day-to-day client contact and manages all internal and client-facing project-related meetings*Demonstrates confidence in client interactions and communications*Oversees internal project team members who are responsible for checking online survey programs, facilitating data collection/qual. fieldwork and monitoring sample quotas, coordinating with vendors, programming and proofing data tables, conducting advanced analytics, and populating and proofing client reports*Anticipates and identifies project problems and finds solutions independently or with moderate guidance*Participates in the proposal development process (e.g., schedule, pricing, methodology) for new research projects, as well as scope changes for existing projects with input from Project Consultants on methodology-specific elements and moderate input from the Senior Consultant

New Delhi Area, India

New Delhi Area, India

- Greet the visitors who are coming in the office and also answertheir basic queries.- Responsible for distribution of mails.- Responsible for dispatching and receiving importantdocuments, preparing financial correspondences, filing documents, making photocopiesand sending faxes.- Drafting letters and Documents.- Organizing the meetings that are to be held in the office.

Gurgaon

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.

Executive Master Of Business Administration (Mba), International Businesss Management(Ibm)

Master’S Degree, English Language And Literature, General, B

Activities and Societies: MCACreated Project and Software

Master’S Degree

Bachelor’S Degree, Economics, B

Activities and Societies: Badminton