General Manager
Loca Luna
Atlanta, Ga
- Skillfully operated high-volume Latin tapas restaurant and nightclub - Grew annual gross sales, met quarterly expense budgets, and proficiently managed inventory to ensure target net profits- Managed staff of 40 employees, responsible for payroll, promoting, hiring, training, and scheduling to ensure efficient operations and exceptional customer service- Grew sales of targeted liquor | wine | beer products through the development of strategies directly with brand ambassadors [Absolute | Cruzan | Bacardi] and distributors [United Distributors | National Distributing Company | Empire Distributors | Prime Wine and Spirits | Quality Wine and Spirits | Georgia Crown Distributing Company]- Responsible for managing monthly liquor | wine | beer budget, tasting and selecting new products, and representing the restaurant at liquor | wine | beer trade shows- Organized and executed four festivals per year, responsible for staffing, inventory forecasting and management, sales projections, guest safety, law and permit compliance, and partnership with local authorities including firefighters, police officers and city inspectors- Organized and executed corporate events, building relationships with clients including Ernst & Young, Deloitte, The Coca-Cola Company, Turner Broadcasting and Georgia Tech- Organized and executed movie and television wrap parties, building relationships with clients including Get Low, Hall Pass, Zombieland, and Drop Dead Diva- Developed training manuals for customer service, food and wine, equipment maintenance, as well as an employee handbook- Oversaw restaurant’s technology upkeep and maintenance, including 11 terminal point of sale system, credit card processing system, security system, and video | audio | lighting equipment for daily live bands and DJs- Collaborated with Chef to guarantee company-wide consistency between front of the house and back of the house staff and processes, ensuring an exceptional guest experience