Marques Robinson Email & Phone Number
Who is Marques Robinson? Overview
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Marques Robinson is listed as Help Desk Specialist at ClearBridge Technology Group, a company with 40 employees, based in Winsted, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Marques Robinson.
Marques Robinson previously worked as Help Desk Technician at Cooperative Systems and Engagement Specialist at Emcara Health. Marques Robinson holds Associate Of Science - As, Cybersecurity Networking from Ct State Tunxis.
Email format at ClearBridge Technology Group
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About Marques Robinson
Cybersecurity Junior with 5 years of experience in customer-facing roles. Proven track record in boosting user productivity and minimizing downtime through proactive system monitoring and efficient issue resolution. Committed to continuous improvement through certifications and hands-on projects, demonstrating a strong dedication to excellence in cybersecurity.
Marques Robinson's current company
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Marques Robinson work experience
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Help Desk Technician
Current- Provide remote desktop and network support, resolving issues swiftly to enhance user productivity.
- Communicate incident status and updates to customers, ensuring transparency and trust.
- Log hours and update customer documentation accurately, maintaining data integrity.
- Streamline remote support processes, boosting user productivity and minimizing downtime through swift issue resolution and proactive system monitoring.
Engagement Specialist
- Coordinate member appointments across all platforms, ensuring timely scheduling and follow-ups.
- Educate members on PHC services and eligibility, boosting program engagement and satisfaction.
- Accurately document member interactions in systems, maintaining data integrity and reliability.
Customer Service Team Lead
- Led a team of 7 agents, reducing complaints by 25% and increasing retention by 50%.
- Enhanced service quality through training and mentoring, fostering an employee-focused culture.
- Leveraged technical acumen to swiftly diagnose and resolve VoIP phone issues, ensuring uninterrupted communication channels for optimal team performance.
Market Research Interviewer
- Analyzed survey data to identify market trends, driving actionable recommendations.
- Collaborated with cross-functional teams to develop questionnaires, ensuring data accuracy.
- Utilized statistical software to interpret data, providing clear and concise reports.
Customer Service Sales Specialist
- Boosted revenue and customer satisfaction through effective upselling techniques.
- Applied diverse sales strategies to achieve and exceed sales targets.
- Fostered strong client relationships and team synergy through effective communication, contributing to improved customer retention.
Colleagues at ClearBridge Technology Group
Other employees you can reach at coopsys.com. View company contacts for 40 employees →
Bruce Murphy
Colleague at Clearbridge Technology Group
Melrose, Massachusetts, United States, United States
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Rob West
Colleague at Clearbridge Technology Group
Vernon, Connecticut, United States, United States
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Sandy Mailloux
Colleague at Clearbridge Technology Group
Greater Hartford, United States
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Greg Gulko
Colleague at Clearbridge Technology Group
Marlborough, Connecticut, United States, United States
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RB
Robin Bosse
Colleague at Clearbridge Technology Group
Hartford, Connecticut, United States, United States
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Antony Idhaya Amalan
Colleague at Clearbridge Technology Group
Chennai, Tamil Nadu, India, India
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RK
Rabi Kc
Colleague at Clearbridge Technology Group
Nepal, Nepal
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Satish Nilkanth
Colleague at Clearbridge Technology Group
Pune, Maharashtra, India, India
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ZP
Zachary Perry
Colleague at Clearbridge Technology Group
Chicopee, Massachusetts, United States, United States
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Saikiran Swamy
Colleague at Clearbridge Technology Group
Marlborough, Massachusetts, United States, United States
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Marques Robinson education
Associate Of Science - As, Cybersecurity Networking
High School Diploma, Information Technology
Frequently asked questions about Marques Robinson
Quick answers generated from the profile data available on this page.
What company does Marques Robinson work for?
Marques Robinson works for ClearBridge Technology Group.
What is Marques Robinson's role at ClearBridge Technology Group?
Marques Robinson is listed as Help Desk Specialist at ClearBridge Technology Group.
Where is Marques Robinson based?
Marques Robinson is based in Winsted, Connecticut, United States while working with ClearBridge Technology Group.
What companies has Marques Robinson worked for?
Marques Robinson has worked for Clearbridge Technology Group, Cooperative Systems, Emcara Health, Axion Contact, and Optima Research Group.
Who are Marques Robinson's colleagues at ClearBridge Technology Group?
Marques Robinson's colleagues at ClearBridge Technology Group include Bruce Murphy, Rob West, Sandy Mailloux, Greg Gulko, and Robin Bosse.
How can I contact Marques Robinson?
You can use AeroLeads to view verified contact signals for Marques Robinson at ClearBridge Technology Group, including work email, phone, and LinkedIn data when available.
What schools did Marques Robinson attend?
Marques Robinson holds Associate Of Science - As, Cybersecurity Networking from Ct State Tunxis.
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