Daniel Marshall Email & Phone Number

Leeds, England, United Kingdom

I am responsible for engaging stakeholders across Customer Services to have meaningful communication update, delivering key engaging messages for colleagues. I use strong analytical skills and the ability to gather information by being pro-active in all areas. Being a self-starter, well organised I can work independently on multiple tasks and platforms. I Designed, improved the process of the wider existing process within, using Six Sigma methodology, reducing waste. I travel to Glasgow to meet stakeholders within the banking group. I offer support change across the operational teams through Teams, Outlook, Calls.Key skills and experience gained •Experience of working on a national banking project in a professional environment. •Knowledge of environmental management techniques in a variety of workplace environments. •Insight into effective behaviour change methods. •Experience of communicating using a variety of different means. •Ability to support and encourage others to perform. •Leadership skills. •Time management. •Team development. •Reducing Waste. •Project management.

Leeds, England, United Kingdom

Evaluated the accuracy and quality of data entered into the data management system. I delivered accurate executive reporting, based on operational performance to COO. Supporting and delivering the creation of new reporting to enhance strategic growth. I Report on policy changes and company conditions affecting customer satisfaction. I gathered and monitored and analysed financial, statistical and operational data trends. I gather and develop spreadsheet models for diverse projects and analysis. I created and maintained precise and accurate models, charts and reports for improvement insights within a regulated environment. Consolidated financial data and materials for key leadership meetings.

Leeds, England, United Kingdom

Co-ordinating pricing changes bank wide across the banking group, ensuring accuracy and implementation. Responsible for reviewing banking material relating to product documentation and analysing and investigating inaccuracies to ensure all documents are compliant. Accurately documented, researched and resolved internal stakeholder service issues.