Michael Marshall Email & Phone Number

Leawood, Kansas, United States

Worked directly with the CIO on implementing new projects and technologies.Managed and supervised helpdesk and infrastructure team.Managed budgets, software/maintenance renewals and purchasing of IT equipment.Implemented Crowdstrike, Automox endpoint patching, Arctic Wolf security awareness training.Planning, design, and implementation of new ISP, access control system, network wiring, and conference rooms in building move.Relocated data center, conference room’s hardware, network and server infrastructure, and user’s computers to a new building.Migration of Teams direct routing from Aura Alliance to C1CX for cost savings.Worked to reduce licensing costs to create cost savings in existing and new contracts.Implemented Freshworks ticketing system for my helpdesk and infrastructure team.Working manager role and continued to perform engineering responsibilities.

Leawood, Kansas, United States

Responsible for bringing network and server infrastructure support back in house from MSP.Worked to reduce aging and bloated infrastructure to minimal footprint.Administered Fortigate firewalls, Darktrace NDR and email security.Managed and maintained Hyper-V infrastructure.Microsoft/Office 365 administration and troubleshooting, Microsoft Entra ID, Conditional Access, and Teams voice.

Maintaining University’s network infrastructure: Managing and administering main campus wired and wireless network, resident wired and wireless network, Cisco Wireless Lan Controllers, Packet Shaper, Cisco Nexus Datacenter networking equipment and Meraki access points and switches. Maintaining University’s Server infrastructure: Managing and administering VMware virtual server environment, Virtual Desktop Infrastructure, Windows/Linux servers, Active Directory, WSUS, Group Policy, Nimble SANs, Office365 email/services administration, IIS, SharePoint, Microsoft SQL Server, Rubrik, and Mobile Device Management solutions. Maintaining University’s Information Security: Managing and administering Cisco AMP, Avanan and Cisco Cloud Email Security, Cisco Umbrella DNS filtering, Cisco ASA and Firepower firewalls, Impulse/Opswat NAC, Automox endpoint patching, KnowBe4 end user phishing training.Planning, implementation, management and maintenance of all infrastructure, applications, security, and networks for Rockhurst University.

* Maintains the security and integrity of the University's network infrastructure. * Manages Campus switches, VLANS, and wireless access points. * Manages firewalls, packet shaper, and VPN. * Manages Windows 2003 Active Directory Domain and Exchange 2003. * Manages virtualized servers in VMware's Infrastucture enviroment. * Maintains, updates and deploys servers. * Coordinates security and configuration of all servers. * Maintains and updates our OpenVMS servers. * Manages Windows update deployments on campus workstations and servers.

Responsible for: administrating campus wide enterprise anti-virus system powered by McAfee Enterprise ePolicy Orchestrator; monitoring server backup operations; managing Cisco Clean Access requirements as well as residence hall network switches and wireless access points. Assists network administrator in maintenance of campus servers and networking equipment.

Provided assistance to campus staff and faculty on Windows computer systems. Assisted in the administration of an 800+ workstation computer network. Repaired systems, performed CAT5e network wiring installations and built computer labs.