Marshall Tebben, Mba Email & Phone Number

Bloomington, Minnesota, United States

• Currently working on a new cloud-based SaaS manufacturing ERP product in a multi-faceted role that combines the responsibilities of Product Owners, Business Analysts, and Scrum Masters.• Facilitate story mapping sessions with product management, business stakeholders, and the user experience team. Develop a strong understanding of the product goals and vision via PI Planning. Engage in market and competitive research.• Write epics and user stories then refine them with the scrum team. Manage the scrum team’s backlog, plan sprints, facilitate all scrum ceremonies, and adapt to prioritization changes or unanticipated hindrances. • Review all completed work at the end of the sprint and determine whether it is potentially releasable.• Introspect business processes regularly with other business analysts and identify opportunities for improvement.

Bloomington, Minnesota, United States

• Owned 3 Scrum teams’ backlogs, broke down epics into features and user stories through Behavioral Driven Development (BDD) format, and ensured Definition of Done (DoD) and User Acceptance Testing (UAT) were completed.• Assisted an Azure DevOps Services team with setting up Application Programming Interfaces (API) to provide database management, hosting, user authentication, cloud storage, push notifications, and system security to frontend applications.• Maintained transparency of Scrum teams’ progress with stakeholders and present product increments to company leaders; facilitate all Scrum ceremonies and ensure each development team member has clear direction and is free of blockers. • Planned out releases and interdependencies with other Product Owners within a Scaled Agile Framework (SAFe).• Confirmed that quantitative and qualitative success criteria for new features are thoroughly complete; determine if product release achieves its intended impact, and adapt as needed. • Created and managed the progress of Key Performance Indicators (KPIs) for the engineering department.ACCOMPLISHMENTS• Delivered ‘Hayloft’ and ‘Site Manager’ to market, apps which allows internal/external members to quickly create plug-and-play building models, visualize a customer’s site tree, and adjust floors, zones, equipment, points, and tags.• Implemented the ‘Auto-Commissioner’ product that allows customers to schedule Building Management System (BMS) tests and leverage machine-learning algorithms. This helps optimize building efficiency, comfort, and energy use.

Greater Minneapolis-St. Paul Area

• Oversaw the ‘PeopleNet Fleet Manager’, the company’s flagship product that provided over 75% of division’s revenue.• Created epics and stories with Jira Software, refined new functionality with Kanban Scrum teams, and managed backlogs.• Facilitated Scrum ceremonies, removed impediments for developers, and ensured quality of completed user stories.• Engaged in creating product roadmaps, product discovery, and other Product Development Life Cycle processes. • Created release notes and planned releases with other product owners and the Network Operations Center (NOC). • Participated in Scrum of Scrums and Program Increment (PI) planning within a SAFe environment.ACCOMPLISHMENTS• Delivered a Video Intelligence SaaS product to market that opened up a highly profitable subscription-based revenue stream for the division. Worked with designers to create a clean User Interface (UI) and intuitive User Experience (UX).• Brought the Trimble Duo to market with the firmware team: a new, affordable telematics hardware product offering.

Dhaka, Bangladesh

• Facilitated meetings that attained cross-departmental process alignment and implemented process improvements.• Utilized Jira software to enter/prioritize user stories in product backlog, refine user stories, establish roadmaps, plan sprints, and monitor projects’ progress with burn-up/down charts. • Facilitated Scrum ceremonies, including standups, sprint plannings, sprint reviews, and spring retrospectives.• Reviewed completed user stories for quality; facilitated UAT of completed features with department heads.• Reported regularly to CEO regarding progress; provided status updates to departments heads. ACCOMPLISHMENTS• Modeled 125+ interdepartmental business processes with departmental heads utilizing MS Visio.• Successfully delivered a company-wide process automation software product named OPUS; greatly improving the transparency and efficiency of company work orders and providing insights into process bottlenecks.

Greater Minneapolis-St. Paul Area

• Meticulously reviewed plans, forecasted labor needs, established performance goals/KPIs, and prepared resourcing plans; resulted in the ability to keep labor and other expenses at optimal levels across multiple projects.• Worked with tax lawyers and accountants in translating complex Bengali tax laws into software requirements.• Elicited epics and detailed user stories from customers, including use cases, business scenarios, and wireframes.• Utilized Jira software to document all projects; managed product backlog and tracked sprint progress. • Coordinated daily Scrum standups, sprint planning, and sprint reviews and sprint retrospectives.ACCOMPLISHMENTS• Delivered ‘BD Tax’ to market, an online tax application that won 2017 Startup-of-the-Year in Bangladesh.• Managed a development team of 15; delivered 20 websites, online business applications, mobile applications, and SaaS products for global customers; implemented an Agile Scrum Management framework.

Greater Minneapolis-St. Paul Area

• Prepared for projects by creating BA work plans, risk assessments, stakeholder analyses, and gap analyses. • Met with Business Solution Architects and Project Managers to verify scope and high-level requirements.• Facilitated cross-team requirement meetings with as many as 30 people, elicited detailed level business requirements, distributed meeting minutes, and assigned follow up tasks to appropriate stakeholders.• Communicated requirements’ status frequently to project managers, delivery managers, and other stakeholders.• Created Requirement Traceability Matrices and supported stakeholders throughout the entire SDLC.ACCOMPLISHMENTS• Delivered 10 Business Requirements Documents (BRD) for the Express Scripts and Medco merger.• Created contextual diagrams, current state / future state illustrations, process flows, and business scenarios in order to clearly articulate the BRD for each project.

Greater Minneapolis-St. Paul Area

• Researched timesheet data trends, observed planned sales orders, and assigned probabilities to all sales leads.• Analyzed the forecasted resource utilization and its financial impact to the company to C-level managers.• Maintained accurate work-related information for all consultants in the company’s network. • Proofed contractual agreements from account managers, managed records, and maintained CRM libraries.• Assisted the Senior Management Consultant in creating a company operations process map.• Delivered ad hoc reporting to C-Level managers as well as weekly project status reports to account managers.ACCOMPLISHMENTS• Executed demand planning analyses and helped achieve 90% consultant utilization and accurate sales forecasts.• Improved the Statement of Work (SOW) process by interviewing account managers and administrative staff and recommending and implementing changes that made the process more efficient and clearer.

Greater Minneapolis-St. Paul Area

• Performed Extract, Transform, Load (ETL) work for a major contract database project: o Extracted data for approximately 40,000 contracts from multiple Access databases. o Transformed the data using Excel V-Lookup, Fuzzy Logic, and Pivot Tables. o Loaded the new data along with the IT department into a new cloud services database.• Executed numerous SQL queries and ad hoc business reports in support of sourcing, account, and risk managers.• Analyzed spend history for sourcing vendors in order to help with compliance and budget planning.• Produced detailed risk analyses of sourcing vendors utilizing internal as well as third party systems.

Eden Prairie, Minnesota, United States

• Gathered business requirements from stakeholders for a variety of internal business operations projects.• Provided traceability of requirements throughout the Design and QA phases of the projects.• Created and maintained business process maps for the organization using the company wiki.• Controlled the contact relationship management (CRM) system and maintained accurate records and information on all clients, employees, consultants, and contractual agreements.

Bachelor Of Arts (Ba), History And International Studies

Activities and Societies: Institute for the Education of Students (IES), University of Minnesota Alumni Association

Master Of Business Administration (Mba), Business Administration