Heidi Schroeder

Heidi Schroeder Email and Phone Number

Champion of Customer Experience | Promoter of Technology | Advocate for Human-Centered Communication @ ECI Software Solutions
fort worth, texas, united states
Heidi Schroeder's Location
United States, United States
Heidi Schroeder's Contact Details

Heidi Schroeder work email

Heidi Schroeder personal email

n/a
About Heidi Schroeder

Through my years of experience with marketing and serving customers, I have developed a passion for improving the Customer Experience. My ability to empathize with customers and learn their needs and pain points has allowed me to develop unique and effective marketing strategies. I enjoy collaborating with teams to introduce different viewpoints and solutions. I believe the keystone of sales and marketing is listening -- to my customers, to the data, and to my team.

Heidi Schroeder's Current Company Details
ECI Software Solutions

Eci Software Solutions

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Champion of Customer Experience | Promoter of Technology | Advocate for Human-Centered Communication
fort worth, texas, united states
Website:
ecisolutions.com
Employees:
780
Heidi Schroeder Work Experience Details
  • Eci Software Solutions
    Senior Consultant - Lasso
    Eci Software Solutions Feb 2021 - Present
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  • Lexar Homes
    Marketing & Customer Experience Director
    Lexar Homes Jan 2018 - Aug 2020
    Olympia, Washington, United States
    Led customer experience and marketing strategy for Lexar Homes, a regional franchised builder in the Pacific Northwest. Collaborated with 16 franchise offices to develop tailored local marketing plans, while closely monitoring sales activity to optimize performance. Designed and implemented sales training programs for both sales teams and franchise owners. Developed and launched a comprehensive Customer Experience Program, guiding clients through every step of the home-building process to ensure a seamless and positive experience.
  • Lexar Homes
    Online Sales Consultant
    Lexar Homes Jun 2015 - Mar 2018
    Successfully launched an innovative online sales program for Lexar Homes franchises, collaborating closely with industry experts Mike Lyon and Do You Convert. Engaged with customers to thoroughly understand their needs and aspirations for a new home, providing expert guidance throughout the initial stages of the building process. Additionally, trained sales teams on the effective utilization of our CRM platform to enhance customer engagement and streamline the sales process.
  • Dci
    Legal Assistant
    Dci Jun 2004 - May 2015
    Chehalis, Washington, United States
    Collaborated directly with attorneys, clients, and District and Superior Courts across Washington State. Drafted, reviewed, and proofread legal documents to ensure accuracy and compliance. Developed efficient workflows and key performance indicators (KPIs) to enhance team productivity and precision.
  • Kompan Inc Americas
    Marketing Coordinator
    Kompan Inc Americas May 2002 - Mar 2004
    Olympia, Washington, United States
    I supported and collaborated with sales teams across North America, driving engagement and education on innovative playground products. My role involved developing and executing marketing strategies, crafting compelling content, and spearheading the successful launch of new products through clear and targeted education plans. Additionally, I managed the logistical planning, budgeting, and execution of marketing initiatives for both regional and national tradeshows, ensuring seamless coordination and impactful brand presence.
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  • Centralia Chehalis Chamber Of Commerce
    Marketing Specialist
    Centralia Chehalis Chamber Of Commerce Sep 2001 - May 2002
    Chehalis, Washington, United States
  • Big Bear High School
    Career Counselor
    Big Bear High School Aug 2000 - Aug 2001
    Big Bear City, California, United States
  • Big Bear Convention Center
    Sales And Operations Manager
    Big Bear Convention Center Jan 1998 - Jun 1999
    Big Bear Lake, California, United States

Heidi Schroeder Education Details

Frequently Asked Questions about Heidi Schroeder

What company does Heidi Schroeder work for?

Heidi Schroeder works for Eci Software Solutions

What is Heidi Schroeder's role at the current company?

Heidi Schroeder's current role is Champion of Customer Experience | Promoter of Technology | Advocate for Human-Centered Communication.

What is Heidi Schroeder's email address?

Heidi Schroeder's email address is hs****@****ons.com

What schools did Heidi Schroeder attend?

Heidi Schroeder attended Seattle Pacific University.

Who are Heidi Schroeder's colleagues?

Heidi Schroeder's colleagues are Jeremy Jackson, Monique Putorti, Ryan Manley, Peter Hinman, Jeff Flick, Horacio Jimenez Hernandez, Ben Poff.

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