Marshal Watson Email & Phone Number

Colorado Springs, Co, Us

Region 1 Cbu

Colorado Springs, Colorado Area

Reduced patient wait times by 33% be implementing new patient processing procedures. Integrated therapeutic phlebotomy program into the outpatient lab from another department. Developed customer satisfaction cards; allowing patients to provide immediate feedback.Improved stat turnaround time to meet established goals to over 90% of the time.Supervised inpatient and outpatient laboratory staff at five different covering all shifts.Held staff accountable for their job duties and expectations according to protocol and policy.Worked closely with safety and compliance to ensure protocols were followed.Problem solved staff, patient, management, and client requests.

Improved worked flow to decrease patient wait time.Collected and labeled specimens for requested testing.Reported weekly to direct supervisor regarding the week's events.Worked closely with leadership to ensure that client and patient needs were being met. Effectively dealt with patient concerns while working in a high a volume location.Worked closely with several departments to ensure that the patient's experience was superior.

Developed a new work flow that improved patient access and turnaround time.Collected and labeled specimens for requested testing. Trained newly hired employees in phlebotomy and computer processing.Performed data entry of test request forms as well as internet order searches in other test data systems to retrieve and print lab orders. Averaged 35 blood draws per day; patients varied in age from infant to geriatric.Experience in outpatient clinic, nursing homes, and specimen processing

Estate Sales ProfessionalRecruited and developed relationships with home buyers and sellersHandled all aspects of a real estate transaction to completionDeveloped marketing plans to promote properties and attracted new clients 2005, 2006 & 2007 Member of the 100% ClubREALTOR of the 2nd Quarter in 2005REALTOR of the Month in May, June and; Presidents ClubAveraged 31 Transactions a Year

Bachelor Of Arts, Organizational Leadership

Specialty focus: Health Care

Education record

Kinesiology Physical Therapy

Associates Degree, Arts And Science