- Serving and manage customers in difficult situations- Create and send invoices to the different companies- Management by objectives

-Total charge and management of the judicial and municipal deaths. - Due to Covid19 I was able to work in different departments. Good capacity of adaptation-Thanks to my work versatility, used to coordinate ambulances and doctors

- Management of incidents and reservations- Manage any accommodation request in an agile and reliable way- Vacancy and inventory management- Be in contact with the revenue department due to price inconsistencies on the different web pages and OTAS- Coordinate with other departments and make the right decisions

- Attending the arrivals and departures of the guests and providing them with relevant information about the hotel and the surrounding area.- Absolute coordination with housekeeping and maintenance to have the rooms ready- Total management of hotel occupancy and reservations- Analyze the occupancy forecast in the next four months- Evaluation of the revenue and F&B results- Carry out the audit and balance reports