Marta Gorecka Email & Phone Number

Edinburgh, Scotland, GB

Edinburgh, Scotland, United Kingdom

• In my employment for Hudson RPO, I have been aligned to the following clients: Primark, 2 Sisters Food Group, Insulet, Nemera.
• Utilized platforms such as LinkedIn Recruiter, SeekOut, Google search, XING, and CV Library to identify and source qualified candidates for specific roles.
• Leveraged market mapping data to target passive candidates and employees of competitors, ensuring access to top-tier talent.
• Developed and implemented creative sourcing strategies to maintain a continuous talent pipeline in competitive markets.
• Proactively sourced candidates to fill time-sensitive and challenging roles across the Netherlands, Germany, France, UK, and Poland.
• Built and maintained strong relationships with candidates to ensure an exceptional experience throughout the recruitment process.

Edinburgh City, Scotland, United Kingdom

Edinburgh City, Scotland, United Kingdom

Edinburgh City, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

• Managed verbal and written escalations.
• Followed client instructions and investigated system issues.
• Assisted agents with customer inquiries and complaints.
• Ensured quality standards and allocated tasks to agents.

Edinburgh, Scotland, United Kingdom

• Delivered high-quality customer service and responded efficiently to client inquiries.
• Maintained knowledge of client processes and services.
• Managed and updated queries, ensuring tasks were organized and deadlines met.
• Identified problems and provided effective solutions.

Edinburgh, Scotland, United Kingdom

• Monitored daily multicurrency transactions and investigated account errors.
• Responded to inquiries about funds, services, and procedures via phone and email.
• Managed system issues, escalations, complaints, and fraud cases.
• Handled urgent client requests and identified potential risks.
• Translated documents and call transcriptions.

Edinburgh, Scotland, United Kingdom

• Provided exceptional customer service, promptly addressing client inquiries and activities.
• Monitored daily multicurrency transactions, ensuring accuracy and compliance.
• Managed and resolved client queries, offering effective solutions.
• Organized tasks to meet targets and deadlines, while supporting team efforts.

Edinburgh, Scotland, United Kingdom

• Delivered exceptional public service by responding promptly and effectively to emergency calls and public requests for assistance.
• Provided support and protection to victims of crime, particularly those in vulnerable situations, ensuring their safety and well-being.
• Responded to urgent 999 calls, addressing a wide range of incidents and emergencies with professionalism and calmness under pressure.
• Conducted patrols and crowd control operations in public areas, maintaining order and ensuring the safety of the community.
• Identified and apprehended perpetrators of crime, gathering evidence, and interviewing suspects and victims to ensure successful prosecution.
• Worked closely with the criminal justice system, including attending meetings and providing detailed reports on incidents and investigations.

Ma In Classical Studies, Ancient/Classical Greek Language And Literature

Study of literature, history, languages (Latin and Ancient Greek), history, philosophy, and archaeology of the Ancient and Roman worlds.

Bachelor Of Arts - (Honours) In Language Studies With French And English, French Language And Literature

Effective communication in English/French in diverse context and situations, history, philosophy. Main focus on how language works and how.

Diploma In French Studies, French Language And Literature

French language, culture, history and literature.