Marta Lopes Email & Phone Number

Coimbra Area, Portugal

L3 support for VisionCenter platform▪ Analyse and troubleshoot difficult and advanced issues▪ Monitor incidents reported ▪ Document and track issues▪ Build and update a knowledge base of common problems FAQs, how-to’s and troubleshooting guides▪ Measure, report and review the level of services provided▪ Instigate corrective measures

Responsible for product quality, validating that the testing and verification activities are being executed in accordance with the defined process.Responsible for testing activities: - Plan, define and execute validation tests - Test automation - Tools: SpiraTest, Robot Framework, SOAPUI Pro, JIRAResponsible for process quality, assuring process compliance activities that were object of internal and external auditing.One of the authors of the company… Show more Responsible for product quality, validating that the testing and verification activities are being executed in accordance with the defined process.Responsible for testing activities: - Plan, define and execute validation tests - Test automation - Tools: SpiraTest, Robot Framework, SOAPUI Pro, JIRAResponsible for process quality, assuring process compliance activities that were object of internal and external auditing.One of the authors of the company Quality Assurance process, and process representative. Show less

Software Project Manager- Small size multi-disciplinary teams (2 to 6 team members) with traditional and virtual team members.- Projects in business Sectors as telecom and financial services.- Management of fixed-price and time and materials contracts- Worked in waterfall and agile methodologies- Use of tools such as Microsoft Project and JIRA to manage project.- Involved in project tendering activities

After internship I continued integrated in the team to continue development and maintenance of a ticketing system for Telecom company, for several versions.Main activities:- Java Development- Software Support and Maintenance- Requirements Management- Configuration Management- Consultant- TestingMain technologies and tools: J2EE, WSDL, JAXB, PL/SQL, OSCache, JMS, BIRT, Prototype, Stripes, TestNG, Ant, Maven, soapUI, Oracle SQLServer, Postgres, UML… Show more After internship I continued integrated in the team to continue development and maintenance of a ticketing system for Telecom company, for several versions.Main activities:- Java Development- Software Support and Maintenance- Requirements Management- Configuration Management- Consultant- TestingMain technologies and tools: J2EE, WSDL, JAXB, PL/SQL, OSCache, JMS, BIRT, Prototype, Stripes, TestNG, Ant, Maven, soapUI, Oracle SQLServer, Postgres, UML, VMWare, Firebug, Fiddler, RAQuest. Show less

Integrated in a team developing a new version of a ticketing system for Telecom company.Main activities: - Java Development- Software Support and MaintenanceMain technologies and tools used: Java, HTML, CSS, JavaScript, XML, JDOM, XSLT, XPath, XSD, SQL, JSP, Jakarta Struts + STXX (Modelo 2x), Spring, Jakarta POI, DWR, JAAS, Authorization Service, iText. Mule ESB, JDK, Eclipse, JBoss, Squirrel SQL, Enterprise Architect, IE, Mozilla firefox, Live HTTP headers, Venkman… Show more Integrated in a team developing a new version of a ticketing system for Telecom company.Main activities: - Java Development- Software Support and MaintenanceMain technologies and tools used: Java, HTML, CSS, JavaScript, XML, JDOM, XSLT, XPath, XSD, SQL, JSP, Jakarta Struts + STXX (Modelo 2x), Spring, Jakarta POI, DWR, JAAS, Authorization Service, iText. Mule ESB, JDK, Eclipse, JBoss, Squirrel SQL, Enterprise Architect, IE, Mozilla firefox, Live HTTP headers, Venkman JavaScript Debugger, JavaScript Console, Enterprise Architect, Sun Code conventions Show less

Computer Science Engineer

C1, French

C1, English

B2, English