As a Project General Manager, I excel in coordinating international relocations and managing large projects across Europe. My expertise lies in building strong corporate client relationships and representing our company with excellence. I lead project teams effectively, ensuring top-quality service and client satisfaction.

I oversee the development and management of strategic partnerships in the field of international removals and corporate relocations. My role includes leading a dedicated relocation team that specializes in supporting top-level executives and their families through every aspect of their move to a new country. We provide comprehensive assistance throughout the entire relocation process, ensuring a seamless transition during one of life's most significant changes.

In my role, I was responsible for fostering a customer-oriented culture aimed at improving both the effectiveness and efficiency of the team. I led initiatives focused on enhancing Customer Experience across both local and global setups. My responsibilities included applying procedures, creating and updating standard processes, and conducting quality reviews and training sessions for clients and operations departments.This position provided me with a comprehensive understanding of… Show more In my role, I was responsible for fostering a customer-oriented culture aimed at improving both the effectiveness and efficiency of the team. I led initiatives focused on enhancing Customer Experience across both local and global setups. My responsibilities included applying procedures, creating and updating standard processes, and conducting quality reviews and training sessions for clients and operations departments.This position provided me with a comprehensive understanding of processes, customer challenges, and operational methods. I have developed strong analytical, process-oriented, and problem-solving skills, enabling me to create value for Partners by identifying, clarifying, and prioritizing their needs. I possess the expertise to achieve business goals and excel in partner interactions by recognizing and addressing emotional cues, ultimately making a positive impact. Show less

Responsible for overseeing the full spectrum of client portfolio management, including conducting regular meetings with corporate clients to understand and address their needs. This role involves assembling and leading dedicated teams for each client, preparing detailed reports, and developing loyalty programs. Additionally, it requires identifying cost optimization strategies, conducting negotiations, and implementing systems to streamline operations and consolidate business activities. The… Show more Responsible for overseeing the full spectrum of client portfolio management, including conducting regular meetings with corporate clients to understand and address their needs. This role involves assembling and leading dedicated teams for each client, preparing detailed reports, and developing loyalty programs. Additionally, it requires identifying cost optimization strategies, conducting negotiations, and implementing systems to streamline operations and consolidate business activities. The position also focuses on selling products and services, establishing and nurturing relationships with key decision-makers, ensuring business continuity, and promptly addressing and escalating operational issues. Show less

Acquiring new clients from the Travel segment, consulting, presentations, negotiationsand sales of e-commerce services, preparation of contracts and coordination of theirimplementation, monitoring and analysis of market data regarding the e-commercesegment.

Assistance services, prestigious hotel concierge and exclusive consulting service withdaily tasks and also taking up seemingly impossible quests.

Ensuring the proper functioning of the restaurant and maintaining a high standard waiterservice, recruitment and trainings. Sales and organization of events.

Coordination of individual and group reservations, sales of events, creating offers.